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    • MannDude

      Current state of vpsBoard   02/04/2017

      Dear vpsBoard members and guests:

      Over the last year or two vpsBoard activity and traffic has dwindled. I have had a change of career and interests, and as such am no longer an active member of the web hosting industry.

      Due to time constraints and new interests I no longer wish to continue to maintain vpsBoard. The web site will remain only as an archive to preserve and showcase some of the great material, guides, and industry news that has been generated by members, some of which I remain in contact to this very day and now regard as personal friends.

      I want to thank all of our members who helped make vpsBoard the fastest growing industry forum. In it's prime it was an active and ripe source of activity, news, guides and just general off-topic banter and fun.

      I wish all members and guests the very best, whether it be with your business or your personal projects.

      -MannDude

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Found 6 results

  1. I have no clue if this is the proper place to post this, but I shall try! I'm looking for the best self-hosted project management system. (web based) Any experiences so I don't have to go through the trial and error stage? XD
  2. Many a time we've seen threads arise due to 'poor support' and slow turnaround times. Whilst there's the unavoidable fact that the provider can be slow to respond, it's always a good idea to make their understanding of your problems as clear as possible. Keep the upper hand by giving them all the tools they need to resolve your ticket as quickly as possible. These pointers are written from my own experiences with receiving support and giving support. 1. Read Their Terms Of Service It's important for you to get a grasp on what you can/can't expect from your provider. Although you should do it before ordering services, have another read through just to make sure your request is reasonable. The vast majority of providers on this forum are unmanaged which means besides the hardware and network aspects of your server, you're on your own. If you're having an issue with a particular piece of software, they'll be unable to help you however may point you in the right direction to get help. Better still, you can always ask on forums like this when you're having an issue. Generally speaking, people are pretty helpful in diagnosing, troubleshooting and resolving server related problems. 2. Appropriate Ticket Priority & Title Although your problem may be annoying you, unless the server is completely offline refrain from using 'High Priority'. Questions regarding upgrades, downgrades and cancellations should realistically be placed under the 'Low Priority' category. Performance issues, depending on the severity should be Low/Medium priority. Try and keep down to a few words, 'Slow Network Throughput', 'High Disk Latency' and 'Service Cancellation' are directly relevant to the problem at hand. Y U NO MAKE HAPPY' probably won't be too helpful, neither will 'YOU'RE LOSING ME MONEY'. 3. Clear & Polite Language Although their service might be a tad awful at the time, you'll be talking to human beings. Remember that how you interact with them will influence how they interact with you. Try to be courteous, don't give them an excuse to lower the priority of your ticket. If English isn't your native language, it may be a good idea to first attempt to articulate your problem in English, but write the same below in your native language. If the employees are having trouble understanding you, a quick Google Translate might be able to clear things up. 4. Provide Relevant Information Provide evidence for your problem - This may be in the form of benchmarks, traceroutes or outputs from other statistic generating programmes. Also, make it clear that it's an ongoing and not a sporadic problem by generating your evidence at different times. 5. Be Patient If you're dealing with an unmanaged service, understand that there may be a wait until you get a response. Response times may be dependent on your timezone, the provider's timezone, whether it's the weekend or not, public holidays, etc. 6. Be Appreciative As pathetic as it may seem, it's important to maintain your relationship with your provider. If you're a nuisance, they'll remember it. In the future you may really need them on your side, for example if you're the victim of a DDoS attack; don't give them another reason to kick you out. If I've missed anything, give me a buzz and I'll add it on.
  3. Hello, thanks for taking time out of your schedule to read and hopefully help me with my issue. When I use the automatic installer for mail-in-a-box I run into this error Errors were encountered while processing: spampd E: Sub-process /usr/bin/dpkg returned an error code (1) ----------------------------------------- Setting up spampd (2.30-22.2) ... dpkg-statoverride: error: an override for '/var/cache/spampd' already exists; aborting Warning: statoverride couldn't be created for /var/cache/spampd dpkg-statoverride: error: an override for '/etc/spampd.conf' already exists; aborting Warning: statoverride couldn't be created for /etc/spampd.conf * Starting spam checking proxy daemon spampd Syslog err [bad file descriptor] at /usr/share/perl5/Net/Server/Log/Sys/Syslog.pm line 61. invoke-rc.d: initscript spampd, action "start" failed. dpkg: error processing package spampd (--configure): subprocess installed post-installation script returned error exit status 9 Errors were encountered while processing: spampd This was completed on a fresh ubuntu 14.04 minimum install on a vps with 3gb of ram, I have also google'd around for a while not finding any fixes for this issue. If any of you have any suggestions, please share them below. Also if you would like more of the error, or some error logs just ask. Thanks
  4. OpenVPN help for newbie

    Tinkering with OpenVPN today for a friend. Prior attempts in the past have been blah, too much hassle and never quite right. So in this test run I am going with one the VPN providers out there. They provided a zip with certificate and various OpenVPN files for locations. A simple start of the process for openvpn: /etc/init.d/openvpn start That works, but prompts for username and password every time. How do I store these credentials so it doesn't ask and we can run this at reboots without human intervention?
  5. Was thinking earlier about Kayako and what other options there are what is everyone out there using and how does it work for you?
  6. Good evening members of this forum! As you might have noticed from my signature I write and maintain a site called LowEndGuide.com. The reason for this post is that I updated the theme and layout of the page today/tonight (and it's really late). I have a tendency to miss the most obvious when I'm tired so I am interested to hear from you. Because I know you are brutally honest. What are your opinions about the new layout, with categories on the left side instead of the look of a blog with posts added one after each other. I still have that look, if someone would be interested, the link is on the top of the page. Ignore the spelling mistakes and grammar at this point, the guides are old (new ones will be published soon, was trying to get this done first). Or if you have nothing better to do, feel free to comment on my spelling and grammar. For you who have visited the site with the old look, is this better or worse? What can I do to improve the "feeling". Change of colours perhaps? Another layout? Give me your opinions!!! I'm posting this, right before I go to bed so I will reply tomorrow when I'm awake again. Thank you for reading and commenting :) And if this should be somewhere else, smack me over the head and tell me where to put it or move it.