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    • MannDude

      Current state of vpsBoard   02/04/2017

      Dear vpsBoard members and guests:

      Over the last year or two vpsBoard activity and traffic has dwindled. I have had a change of career and interests, and as such am no longer an active member of the web hosting industry.

      Due to time constraints and new interests I no longer wish to continue to maintain vpsBoard. The web site will remain only as an archive to preserve and showcase some of the great material, guides, and industry news that has been generated by members, some of which I remain in contact to this very day and now regard as personal friends.

      I want to thank all of our members who helped make vpsBoard the fastest growing industry forum. In it's prime it was an active and ripe source of activity, news, guides and just general off-topic banter and fun.

      I wish all members and guests the very best, whether it be with your business or your personal projects.

      -MannDude

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Found 4 results

  1. X3host problem

    I have an account with x3host with a reseller arrangement.At this moment in time all my websites are down as is x3host site so l need to find out whats going on Not a happy place to be
  2. Is this poor customer service?

    I placed an order with QuickPacket. It was a small order and I assume that is part of the reason I received the customer service I did. Anyways, placed the order. Got three emails (acct. has been created, bill for services & order confirmation). Bill for services had a due date of today, the same date the order was placed. So, I try to login. Get login errors. Go to emails sent by QuickPacket and copy and paste username and pass they verified. Still get errors and can't login to pay the bill etc. I open a ticket to see why I can't login. Four minutes later (yes, very fast) I get the response: "Due to the characteristics of your order, we are not willing to accept your order. Unfortunately, when there are certain flags, it is too much of a risk for us to proceed." Now, my domains, email are squeaky clean, non-flagged, risk-free and very low traffic sites. If you want I can msg you some of my domains for accountability. The one that I submitted and was approved by QuickPacket for was devinebaseball com. As far as websites go, it is a unicorn or some other mythically pure creature. Now I get a reply that says (in robot voice) my order poses a risk. What!? So then I freak out because I assume my domain has been flagged or maybe my email, I don't know, no details other than one line are given. Furthermore, the one line reply also results in a closed status of the ticket which I opened. So, when I send my reply asking what exactly has been flagged or is risky about my order, I get no answer (sharply contrasting the four minute initial reply). So I open a new ticket after an hour passes to ask about "risks" and "flags" and the bill email they sent. At this point I am upset because, well, this just doesn't make sense and they are wasting my time. However I do remain polite although I list a couple of web host review sites along the top of the ticket. Just the sites URL nothing more. 20 minutes pass and I get this reply: "We are sorry that you are upset about the situation. Our automated system rejected your order. Due to high incidents of fraud, we do not allow orders from VPN/Proxy servers or services that hide your true IP address. I think you will find this rule to common among hosting providers. <not sure what that last line means? Threatening to post this on public forums in an effort to extort us into allowing your order to proceed further confirms that we do not wish to do business with you. Your order has been canceled and your account has been closed. Best of luck in finding a hosting provider." So, since I ordered from my work VPN my order was flagged and my order canceled. And all of this took me contacting support over an hour or so to find out. Otherwise, I have no idea when they would have informed me about the cancellation. And they would have never told me what the "flags" and "risks" were since they closed the first ticket. And apparently posting a link to web host review sites in support tickets ( VPSboard.com) is now extortion? lol. Anyone that doesn't know what extortion is please do a quick google search. Basically a criminal offense. So to QuickPacket, simply posting a link to a web hosting site is extortion. If this is the case BBB and Consumer Reports are gonna have to do some serious time along with everyone else on VPSboard that has written a review. Also, I think anyone with a minor amount of interweb points knows I can just disable my VPN, and order a package with a new email address. So they managed to get their foot caught while attempting to slam the door. Nonetheless, still very rude service. So I replied asking how hard it would be to inform customers in this situation that their order had been canceled? Or how hard it would be to inform them of the details of the cancellation. I also advised them, in the case of VPN flags, to contact the customer and also look at the domain in question. Basically, don't rely on an automated system for human customer service. I also pointed out that their package rates change once you hit the order now. Space and bandwidth amounts get halved after you place the order while the price and package name remains the same? That is probably a typo but it is still on their site. And I pointed out how some of their sites have malware and material that conflicts with their TOS (quick "whois quickpacket llc" search confirms this) while my site is perfectly legit. Honestly I am kind of seeing why they are hasty to reject customers as they have frequently seen downtimes from DDoS and as stated above, some of their current hosted sites are flagged. Even still, they should email people to tell them the order is canceled and exactly for what reason. In my case it was a work VPN IP address which is honestly no problem for the web host whatsoever (kind of confuses me). But more importantly, I freak out thinking my domain has been flagged or my email. Worse, they didn't reply when asked what the flags or risk were. Not until I opened a new ticket. Not cool, not cool at all. And I get no apology even though it is pretty clear QuickPacket caused undue stress and wasted my time. However, I'm glad I saw how bad their customer service was now rather than at a critical moment.
  3. SolidShellSecurity, LLC ? Your IT Security & Management Company Hey and thanks for checking out our ad! SolidShellSecurity, LLC works with businesses, communities and other online websites to provide them with stable and quality uptime to serve their needs. Are you TIRED of downtime? Are you Annoyed with your current host and slow support times? Is your website not performing at it's MAXIMUM PEAK PERFORMANCE? Are you ready to make your LAST SWITCH to a hard-working, customer-centric, secure and reliable web hosting company? You've come to the right place! SolidShellSecurity, LLC is the right company for you. We mean business when it comes to working with you! We work with several schools and businesses and keep them up and running and functioning. ? EXCLUSIVE FEATURES ? FAST SETUP - No delay - your site will normally be live in seconds! ? Cloud Flare Ready! ? One click installers like Softaculous (We also install/configure custom web apps/needs by request) ? Managed Support - we will work with you ? 99.9% Uptime Guarantee ? Attracta Built in SEO Tools ? User Level and System Wide spam protection ? Off Site Mirror Backups for extra backup protection ? HOURLY backup options ? Online Webmail and FTP (includes Roundcube, Horde, SquirrelMail) ? Spam Protection - Realtime spam blocklists ? Enhanced Caching(faster page loading with nginx/varnish frontend support) ? Intrusion Detection Scanning ? Shell Protection - Virtual Directory Support. Isolation for your files and website(s) so you remain secure and protected ? DomainKeys & SPF Settings ? PHP Memory: NO LIMIT ? Upload Limits: NO LIMIT ? Disabled Functions: NONE ? Security Scans: Monitoring to keep your sites safe from attacks like shells, backdoors, spam, viruses, and more! We protect your sites reputation. ? Email features included: Automatic Virus scanning, Spam Assassin, Clam AV, POP3 Accounts, SMTP, IMAP, Auto Responders, Mailing List, Mail Forward and much more! ? CURL, ImageMagick, GD, PHP 5, MySQL 5, CGI, IonCube, Zend Optimizer and more! ? Even more! Will do custom requests as needed! ? SHARED HOSTING PLANS Package-1 ? Disk: 1,000 MB - RAID10 Performance and protection. ? Bandwidth: 10,000 MB - Premium undersold ? Database Limits: None ? Dedicated RAM: 4GBs (more then anyone else) ? PHP Options: 5.1, 5.2, 5.3, 5.4, 5.5 ORDER NOW @ $2.95/mo Package-2 ? Disk: 5,000 MB - RAID10 Performance and protection. ? Bandwidth: 50,000 MB - Premium undersold ? Database Limits: None ? Dedicated RAM: 4GBs (more then anyone else) ? PHP Options: 5.1, 5.2, 5.3, 5.4, 5.5 ORDER NOW @ $4.95/mo Package-3 ? Disk: 10,000 MB - RAID10 Performance and protection. ? Bandwidth: 150,000 MB - Premium undersold ? Database Limits: None ? Dedicated RAM: 4GBs (more then anyone else) ? PHP Options: 5.1, 5.2, 5.3, 5.4, 5.5 ORDER NOW @ $7.95/mo Package-4 ? Disk: 25,000 MB - RAID10 Performance and protection. ? Bandwidth: 500,000 MB - Premium undersold ? Database Limits: None ? Dedicated RAM: 4GBs (more then anyone else) ? PHP Options: 5.1, 5.2, 5.3, 5.4, 5.5 ORDER NOW @ $9.95/mo ? RESELLER HOSTING PLANS Package-1 ? Disk: 10,000 MB - RAID10 Performance and protection. ? Bandwidth: 100,000 MB - Premium undersold ? Database Limits: None ? Dedicated RAM: 4GBs (more then anyone else) ? PHP Options: 5.1, 5.2, 5.3, 5.4, 5.5 ORDER NOW @ $7.12/mo Package-2 ? Disk: 20,000 MB - RAID10 Performance and protection. ? Bandwidth: 200,000 MB - Premium undersold ? Database Limits: None ? Dedicated RAM: 4GBs (more then anyone else) ? PHP Options: 5.1, 5.2, 5.3, 5.4, 5.5 ORDER NOW @ $12.32/mo Package-3 ? Disk: 50,000 MB - RAID10 Performance and protection. ? Bandwidth: 500,000 MB - Premium undersold ? Database Limits: None ? Dedicated RAM: 4GBs (more then anyone else) ? PHP Options: 5.1, 5.2, 5.3, 5.4, 5.5 ORDER NOW @ $21.42/mo Package-4 ? Disk: 120,000 MB - RAID10 Performance and protection. ? Bandwidth: 1,200,000 MB - Premium undersold ? Database Limits: None ? Dedicated RAM: 4GBs (more then anyone else) ? PHP Options: 5.1, 5.2, 5.3, 5.4, 5.5 ORDER NOW @ $36.37/mo ? WHO WE ARE What do some users have to say about us? ? LOCATED IN THE TOP US DATACENTERS/NETWORKS All our servers are collocated in one of the six COLO@ facilitates. The facilities have some of the best connectivity in the world. We utilize providers such as Cogent, Level3, Global Crossing, Savvis, and MANY more to ensure that your critical data can get where it needs to go, anywhere in the world. What good is connectivity if your equipment doesn't stay on? We pride ourselves on delivering the maximum amount of uptime to your business. All of our locations have fully redundant battery power backup and generator backup to keep your equipment powered up and running no matter what. ? Test IP: speed.solidshellsecurity.com ? Test Files: 10MB - 100MB - 500MB ? SOLID HARDWARE All of our hardware is high-end and running current to next generation specs. Below are the minimum specs that we use for all our servers. ? 16 CORE SERVERS (minimum) ? 74GB DDR3 RAM SERVERS (minimum) ? Adaptec RAID 10 with BBU ? 1GBPS Uplink ? DIRECT SERVER MANAGEMENT Unlike may providers we do not sell our hosting from a resellers account. We manage all of our servers directly and have root access to ensure we can perform all necessary tasks to the server without working with a middle man. This result in lower prices and faster support to each one of our customers. ? WE NEVER OVERSELL Our servers have and always will remain undersold. We never will sell out more resources that what we already have. This image is an example of one of our current NEWEST server we just launched and how many resources or left to you to be used. ? CONTACT US Phone: 18138385852 Sales: [email protected] Follow Us: https://twitter.com/SolidSSecurity Stalk Us: https://www.facebook.com/SolidShellSec Subscribe: https://www.youtube.com/user/SolidShellSecurity SOLIDSHELLSECURITY, LLC is a legally registered business in the state of Florida within the United States. This can be verified by checking the official Florida Corporation/LLC database @ http://sunbiz.org/ --- Filing Document Number: L12000078006 Annual Reports Filed Date: 2013 03/05/2013