Hi,
I'm looking for L1/L2 support techs and sales/marketing representatives.
Notes:
Support qualifications:
Sales/marketing qualifications:
Thanks
Kind Regards
I'm looking for L1/L2 support techs and sales/marketing representatives.
Notes:
- This is a remote position
- This is not for KnownSRV, but for a separate start-up company we are funding
- No outsourcing companies
Support qualifications:
- Linux experience(Mainly CentOS and Debian).
- Control panels(Mainly cPanel, Kloxo and Webmin)
- Ability to troubleshoot basic Linux issues
- Ability to escalate to L3 when needed
- Being friendly and cool with customers
- Good written English skills
- Communication with management about everything they should be aware of
- Knowledge of SolusVM, OpenVZ and KVM is a bonus
Sales/marketing qualifications:
- Generate new leads
- Knowledge of the web hosting industry
- Ability to help customers to make orders, downgrade, upgrade etc
- Good written English skills
- Being honest and friendly
- Good communication with management
Thanks
Kind Regards