Recent content by epaslv

This can happen as they are probably in "all-hands-on-deck" mode, trying to recover from a disaster. I have worked with many companies who are ITIL certified. In the ITIL world they place more importance on "Incident Management" than trying to restore the fault. This is because notifying and...

My friend, You take a big risk by using a LEB for mission critical service.   1) You have to spend more money and get backups in place with another provider. 2) Then then spend more money again, and backup the backups to a different provider in another country.

This is great, spins bullshit for hours about the ticket being deleted when he cant use his iphone...