It is actually processor architecture or design type 32 bit or 64 bit and it is actually performance speed.
64 bit is faster than 32 bit.
Based on this hardware 64 bit or 32 bit type OS and software will be installed as per requirement.
Shared hosting is cheaper as its IP and all resources are shared.
In VPS IP and Bandwidth and Space provided to you will be yours. It again depends on type of VPS.
In Dedicated hosting will be done in single server which is dedicated to you.
SSD is the trend right now in the market, and many hosting companies usually go for SSD.
Better read their constraints before investing as Unlimited also has some limits.
Your digital marketing and support team matters a lot in enhancing quality of your hosting.So, invest in some good employees, train them properly and also keep up with the market trends.
You can ask feedback if you have given any exceptional solution and the client is very happy. But this is allowed only occasionally.
In other cases, direct asking is never appreciated.
Hello,
I have some of the hosting companies opening their own servers in Discord - a chat group, wherein they are providing support to their clients.
I would like to know how beneficial is this strategy? Is it a good alternative to live chat support integrated on website?
Take a cPanel and send emails through that email account.
But check the terms and services of the hosting provider and make sure to set a particular limit for email sending as it may be considered as Spam.