Good luck. They just ignore my ticket. I will give them until next week then I am contacting paypal, my credit card, BBB, and attorney general to report fraud.
my old tickets got responded to. They seem to be active in spurts... I'll get 3 really quick replies then I'll have to wait 8 hours for the next one...
Ace_Monkey, could you give some details on how others can file similar complaints and what is involved?
My vps is down again after being up for about a day. No reply to tickets.
lulz is doing nothing wrong here. Would you rather he say nothing and others exploit? He's forcing wmhcs' hand to pay attention and patch. The ball is in their court.
I asked this before the posts got wiped, but would anyone mind posting the fingerprint for your server's public key if you have a fresh cvps openvz container with debian squeeze? Also, what was your hostname on the fresh install? Was it "test1"? The fingerprint is what you see when you first...
They should display the canned response on the page where people submit tickets. That way if the canned response actual answers your question you don't even create a ticket!
But I imagine the griping is because the canned response doesn't actually address the issue in the ticket. Which means...
Can anyone that has a fresh debian (squeeze) install on a cvps openvz container, post their ssh server public key (or fingerprint)? The fingerprint is what you see when you connect to a server for the first time to verify its identity. You can obtain the fingerprint by running the command: ...
http://www.facebook.com/l.php?u=https%3A%2F%2Fbilling.chicagovps.net%2Fclientarea.php%3Faction%3Dchangepw&h=[omitted]&s=1
Can anyone explain to me why the "change your password" link in their latest e-mail goes through facebook...?
Not to mention solusvm has the ability to change passwords right? So if one controls solusvm, ...
Yep. Most users won't end up asking for a restore. Those that do will just happen to be the ones that had corrupted or wiped backups. How unlucky for them!
I seem to be able to reset my root password through wmhcs now. If your vps is up but you don't have log in credentials, I suggest you do this (and then change your password again once you are logged in using passwd).