Glad to see you joining here @latic ;) When you say head of support do you mean the Arvixe head of support? or the ASO head of support?
To be honest the escalations department was really stable before the Arvixe-ASO merge but everything went downhill after that and its going to go even more...
Yep, all of the supervisors work remotely and a number of managers aswell. And I know a number of these people will loose their jobs as they are located in Europe and its not worth it to move to another continent.
I've got new information. It appears, verified from a few different staff working at different brands, that EIG is discontinuing completely their remote staff by the 1st of June on all of their hundreds of brands. This means several hundreds if not thousands of staff loosing their jobs.
Not sure how things changed. But in the 2014 the Diya team were in the Monitoring Team only, then there were something like 10 techs out of the US and the rest in the US working remotely with a very small minority working from their Austin and Dallas offices.
Oh and one more thing Diya sent an email with this subject to several people aswell - they are looking to hire more staff in India:
"Endurance International Group | Job | We are Looking Hosting Product Specialist Professionals"
Hehe I liked your points. It would be interesting to know if Site5 is also affected by this since they were scheduled for merging with ASO.
From what I understood they are not covering relocation costs, its basically they are forcing staff to either relocate at their own costs or loose their...
Well the below was announced to all employees of ASO/Arvixe. Note that they are keeping the outsourced support, they are just axing all directly hired remote staff.
Over the past few years, ASO has operated as a location based division as well as a remote employment...
FYI it seems the SSL cert is invalid :)
careers.knownhost.com uses an invalid security certificate. The certificate is only valid for the following names: *.jazz.co, jazz.co, *.applytojob.com, applytojob.com, *.theresumator.com, theresumator.com (Error code: ssl_error_bad_cert_domain)