amuck-landowner

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  1. Profuse-Jim

    Psychz Networks / PhotonVPS new DC - Downtown Los Angeles

    For all of you that complain that our abuse department is not handling abuse report, would you mind sharing proofs of such abuses?  Our abuse department is very strict when it comes to spamming and abuse matters.  I am sure you guys can understand how the web hosting business works, not everyone...
  2. Profuse-Jim

    Psychz Networks / PhotonVPS new DC - Downtown Los Angeles

    The only email for abuse is [email protected]. Our abuse is actually automated now, our clients that do not update the forwarded abuse ticket will have their VM or IP null-routed within 24 hours.
  3. Profuse-Jim

    Psychz Networks / PhotonVPS new DC - Downtown Los Angeles

    We cleaned all that up already, only have one listing as of today http://www.spamhaus.org/sbl/listings/psychz.net
  4. Profuse-Jim

    Psychz Networks / PhotonVPS new DC - Downtown Los Angeles

    When was the last time you send an email to [email protected]?  You should have received a ticket number for tracking purposes.
  5. Profuse-Jim

    Psychz Networks / PhotonVPS new DC - Downtown Los Angeles

    If there's abuse coming from our network please submit the logs to [email protected] and we'll get it taken care of.  
  6. Profuse-Jim

    Psychz Networks / PhotonVPS new DC - Downtown Los Angeles

    We recently completed a new datacenter build in downtown Los Angeles and wanted to share some pictures with you.  Total build time from start to finish was about 3 months. Let me know if you have any questions and I'll do the best to answer them.
  7. Profuse-Jim

    How do providers manage their hardware?

    If you're coloing you'll need to keep spares as the DC won't replace them for free.  They can replace them, but usually the price is marked up.
  8. Profuse-Jim

    Seagate Drives

    Seagate are horrible, we HAD to buy 2-3 cases worth due the WD fire a couple years ago and they're just sitting around as paper weights. We have hundreds of WD drives and haven't had any serious issues with them.
  9. Profuse-Jim

    How you handle DDOS Customer

    Depends how large the DDoS attack is.  If it's under 1Gbps we'll filter it, anything over will be null-routed for 2-24 hours depending on the size of the attack.
  10. Profuse-Jim

    Hardware Vendors

    We use ASI and Malabs for all our hardware needs.  Malabs doesn't deliver to DTLA so we don't order from them on a regular basis.
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