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And side note, if I didn't say it, thanks again for giving me this feedback.  It's invaluable guys.  If I can ever do anything for you, please don't hesistate to ask. Thanks, Michael

Actually, with regards to "throwing in" hourly billing, we're not that far off.  It's complicated, but just not working how we originally planned it.  Thus, our development team and our CIO are redoing the process and I hope to have that online in April so we're hourly from that point on.  I...

Copying and pasting is awesome.  Just not in customer service. 

All, I'm the COO for AIT and I can probably elaborate on a little of the confusion in this (and other) threads on this topic. First, you'd be surprised at how many servers our Cloud environment deployed in only 2 months of operation.  Alot more than you've mentioned on this board. Second...