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I stand corrected. Was mistaking it for the proof of service you provided earlier.

Ishaq's permission came AFTER you passed them on - as I've already stated.

No, the Ok was not given before he gave them to the moderators.

Well, I'm sorry if I am but I'm not trying to be. But there is one gaping hole in the story when he is preaching about this belief of his - he gave the PM's to someone else without permission from us.

Which book is this "holy" rule printed in? Does it say that sending PM's to VPSBoard Staff is a valid exception?

It is not specific to Voxility but GRE. By default it's MTU is 24 bytes less than the physical interface. If the OS interface is not adjusted, it collapses.

Ishaq has given permission for them to be posted, and wants you to.

MTU change is down to the Voxility GRE tunnel. Not ideal, and soon will not be an issue.

Wow you're just rambling aimlessly now... I've been asking you to publish the PM's for ages... All I've done is requested you post them for the sake of providing a balanced argument (as did Lee), but clearly you were getting carried away. At the time everyone was being moved to a new node...

I don't know Vanilla.. but I'm fairly certain an admin cannot delete YOUR PM's. It is an inbox. Once received, they are there.

We'll know who's lying when you post those LET conversations. PM's. I agree, Ishaq should have asked for a second opinion. A lesson has been learnt.

The client is told to open the ticket under their account. The natural response would be "I cannot login" - but there was nothing.

He emailed us with the correct email, which shows as a guest because the email on the account was wrong. His claim was that the service had not been delivered. We told him to open it under his account (not knowing he could not login), as a standard procedure. From there on, no further...

We cared as soon as we knew the issue existed, which came to our attention when you suggested the service had not been delivered on LET. Before that you made no attempt to bring it to our attention in an effective manner. If you hadn't noticed - I already gave my view on the post being deleted...

Likewise, how could we know you accidentally dropped a letter in your email? The logical thing to do if you cannot login - is to open a guest ticket and explain that you cannot, or contact us alternatively. You did not. All you did was open a ticket - we told you that you need to login - and...

When you open a ticket under an unrecognised email address, it shows you as a guest. The standard response is to open the ticket under your account (by logging in and submitting or emailing from the registered address) because we cannot work on requests without verification they are who they say...

What the OP continuously fails to mention in this whole story is that the reason he never received his service in the first place was simply due to the fact he entered the wrong email address. To suggest we did not deliver what we promised is misleading. Therefore when he opened the ticket he...