Search results

Wanted to let all know I'm still down.. wrong IPs, wrong OS, and I can't log into it. I'm surprised no one has started a Consumer Awarness / Advocacy  group, for others.

(double post)

Josh Aborad || Staff  Saturday, June 22nd, 2013 (20:34) Jer, We will investigate this issue for you and report back when we have more information for you. Thank you for your patience. Josh Support Guru     Yada yada... just don't know what to say.

Chris is forcing me to have to go do this.. http://www.youtube.com/watch?v=LWFZwjtHqKU (that's me and my kissy - might be fun to watch if you aren't doing anything), instead of working on coding. Damn it. ;)

Matthew || Staff  Saturday, June 22nd, 2013 (15:08) At this time virtually all customers are back online; some with all original files in tact and others with new containers. File restoration is possible, though must be done manually by our staff. Right now we only have 2 more nodes to fix, and...

I think cvps took today off. :(

VPS on Chi-VPS10 - still down, no ping.

That's what I used my VPS for - a project dev environment. They're coming of age (the projects), but I don't make income from them so I don't want to go "full Linode" (although their service is outstanding IMO). I don't think I can get a better price, the deal I have is great. I do think I can...

(Mods: I made this it's own post so it can be removed if needed without loosing the info in the first post.) I've seen Chris call his customers "Idiots" on LET, had a long time suspicion that some employees were personas (now confirmed), Shinkle "terminated" my account (dropped my vps) for...

Just wanted to note that I'm on CHI-VPS10 - which reports up in pingdom, however my vps is not. I was told the reason for this is because some containers are damaged. I have some 'container' experience. Both Virtualization Professional certs and the Virtualization Engineer cert from Parallels...

I had asked about the node being up in pingdom but the vps down. Here's the answer I got, that may help others:

That's what I was trying to say with my first post, but better said. :)

I thought I'd read more from those folks in this thread. If they didn't know to have backups, they do now. If their projects were commercial, that's a hard lesson..

Yep, that's why I opened the ticket (after several hours of the box reporting up). There may be a problem and they may not be aware if the host is reporting up. I'm also not expecting them to even see the ticket for hours. :)

Offtopic: Wanted to add that a company I worked for did the same thing - moved boxes from CA in the back of a truck to their 2nd DC in a different state. There was an issue with adult related sites not having the right licenses for the new state, and the customers didn't have enough notice to...

I think most of us do have patience - and understanding. Most of us are probably in the industry in one way or another, and aware of the time it would take.   I stopped reading after that. I did skim though... You mentioned something about how they know the OS etc to reimage with. I'm sure...

Signed up to post, wanted to note for others: The CVPS Email makes it sound like if you don't want a restore, don't open a ticket, and you'll get a fresh image (how they'd know what image I don't know). That option sounds good as I keep backups of backups, and use my own script to quickly...