VaporNode's quality and support are top-tier. I had a BDS Two with dual L5420 and 16 GB RAM from March 2014, with some extra IP addresses it was $71/mo. I accidentally ordered BDS One at first, and I was about to open a ticket to correct the order when they emailed me saying the BDS One was actually not in stock and I had to wait two days -- apparently there is an eight hour setup guarantee!
Anyway, the server performance has always been great, no downtime that I'm aware of. The only issue I had was a bit of packet loss in March, which they resolved with the datacenter within a couple of days.The support is also very friendly, and I've opened ticket at all different times of the day but seem to always get a response within a few minutes (even for low priority questions).
They use HostBill, some things are a bit confusing (probably just because I'm used to other billing panels) but it's a nice change.
Also I attracted a few denial of service attacks from gameservers; they usually just null one IP address, and they said repeated attacks aren't a big issue (i.e. don't affect other customers) for them since they detect it quickly. One time an attack caused me to go over the 10 TB bandwidth I think (10.79 TB), and I got a bandwidth overage invoice, but when I went to see the details I found they had already reset it to the $71/mo; that really impressed me since it was a legitimate charge.
I'd post some benchmarks, but I did just cancel my server because recently I am getting more denial of service attacks, which forced me to buy a SoYouStart for the DDoS protection for some of my customers, and I figured I might as well save some money by also moving my other customers and some other services. But had my customers not needed that, I would certainly have gone with VaporNode over SoYouStart, or for that matter any other provider. Another thing is I was asking them about their cancellation policy, and they said (responding within four minutes) that I can submit a cancellation request, or just not pay the invoice since apparently there's a high turnover rate for the BDS; so again they design their policies to make it a nice experience for clients.
So... overall, they offer quality budget servers in a nice location, and care a lot about their customers.
Anyway, the server performance has always been great, no downtime that I'm aware of. The only issue I had was a bit of packet loss in March, which they resolved with the datacenter within a couple of days.The support is also very friendly, and I've opened ticket at all different times of the day but seem to always get a response within a few minutes (even for low priority questions).
They use HostBill, some things are a bit confusing (probably just because I'm used to other billing panels) but it's a nice change.
Also I attracted a few denial of service attacks from gameservers; they usually just null one IP address, and they said repeated attacks aren't a big issue (i.e. don't affect other customers) for them since they detect it quickly. One time an attack caused me to go over the 10 TB bandwidth I think (10.79 TB), and I got a bandwidth overage invoice, but when I went to see the details I found they had already reset it to the $71/mo; that really impressed me since it was a legitimate charge.
I'd post some benchmarks, but I did just cancel my server because recently I am getting more denial of service attacks, which forced me to buy a SoYouStart for the DDoS protection for some of my customers, and I figured I might as well save some money by also moving my other customers and some other services. But had my customers not needed that, I would certainly have gone with VaporNode over SoYouStart, or for that matter any other provider. Another thing is I was asking them about their cancellation policy, and they said (responding within four minutes) that I can submit a cancellation request, or just not pay the invoice since apparently there's a high turnover rate for the BDS; so again they design their policies to make it a nice experience for clients.
So... overall, they offer quality budget servers in a nice location, and care a lot about their customers.
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