amuck-landowner

BlueVM sold / change of ownership? (UPDATE 5/14: Now owned by ChicagoVPS)

KMyers

New Member
It just bothers me that there is an entire portion of their customer base who has no clue what is going on because they probably do not read vpsBoard or LowEndTalk, and even if they do, their English skills are probably not good enough to read a long-ass thread like this on a whim. Probably just going to look for a VPS offer.
I agree, especially as there are likely a few customers who left CHVPS on bad terms only to be stuck with them again. 
 

Gary

Member
Just got an email about this. I haven't had BlueVM services for a long time, because the performance was abysmal, but now they're part of CVPS I'm glad I got out of there when I did.
 

MannDude

Just a dude
vpsBoard Founder
Moderator
LOL. Now today they finally announced the sale. @CVPS_Chris thank you for taking five minutes to announce to the customers of BlueVM that they have been acquired.
 

telephone

New Member
Dear BlueVM Customers,

I'd like to take the opportunity to thank you, BlueVM loyal supporters, for your continued commitment to giving us a chance to serve you with our services for your hosting needs.

This is the official announcement that BlueVM has been acquired by New Wave NetConnect LLC. We are very aware of how poor the performance and support has been in the past and are fully engaged to get BlueVM operations running smoothly once again.

With that being said, we do please ask for some patience. The process to recover BlueVM is not an overnight project. We are setting our cross hairs on current customers only. What this means is that no new orders will be accepted until our current customers are taken care of.

One of the main issues with BlueVM performance was the Feathur control panel. We will be migrating all packages to SolusVM for more stability. At this point in time, all OpenVZ packages have been moved to SolusVM, KVM packages will be the next phase to be moved and should be finished 100% in the next week.

Here is the plan as we work on BlueVM:

1. Dedicate more support staff to the supprt desk

2. Move all packages to SolusVM ( All OpenVZ Completed )

3. Migrate all packages off slabbed nodes onto bare metal

This process will be the longest process, and we are aiming to have this completed by August 1st, 2015.

I hope that the continued improvement on services will impress. I hope that the new around-the-clock support team will impress you with their knowledge and friendliness. If not, I hope you'll get involved during this transition, and I look forward to hearing your feedback.

Follow us on Twitter at @chicagovps, and let us know how we're doing. We do appreciate your patience and understanding.

Sincerely,

Chris Fabozzi

Director of Operations, New Wave NetConnect LLC.
 

drmike

100% Tier-1 Gogent
I wonder why today was the special day to finally spring this public after so long...  Hmmmmm...
 

zed

Member
Kind of amusing how glad everyone is to see BlueVM Feathur show back up on LET. All the really horrible shit service from BlueVM over the past 2-3 years completetly forgotten at the stroke of a nickchange. Welcome back!!
 

CVPS_Chris

New Member
Verified Provider
There are always reasons why things happen they way they do, and why I waited to have the "public announcment". Since day one, it was always said that BlueVM was sold.

There were more pressing issues that needed to be resolved before a full announcment was made. I ask that you respect decision that I make, as they are the right ones.


You put me under the spot light consistantly, but only about the negatives. How about you talk about the good? Or would that be too much to ask?

See you in another few months. *signs off*

- Chris
 

drmike

100% Tier-1 Gogent
Good points here are now the customers have in theory a way to contact someone and demand action.  Customers matter.  They enable your lifestyle, pay your bills and are your business.   Notifying these folks late and randomly at best is problematic.  Support and issues recently and going back a long while during which you and your Buffalo pals had control over BlueVM is continuation of more of the same negligence.

Doing deals and providing real services isn't hard.  But you aren't going to do that with a gazillion containers with 2 workers and a band of misfit Indians that work an outlandish number of shops / customers.  More like a worker for every fixed number of containers and more containers where more automation and higher knowledge level of the shop.

These failings are all based around the concept of GREED.  You know not to prior announce to customers because fleeing will happen and income will dip.  You won't free more cash to pay workers and implement right biz processes to deal with things.  Invest not in people and eventually the gravy train will derail.  Either financials are that broken in this model even with oversell or the place is funding personal lives and other interests.

VPS industry has a hyper ADD nature along with having little memory.  You benefit from such, but it won't continue.  Day is coming to either run right or go extinct.  Remember I said this.
 

joepie91

New Member
Since day one, it was always said that BlueVM was sold.
Do I need to remind you that customers discovered the sale through a change of BitPay billing details? Don't try to spin this into yet another bullshit "we've always been transparent" story.

There were more pressing issues that needed to be resolved before a full announcment was made. I ask that you respect decision that I make, as they are the right ones.
I'm sure, the same excuses as always. Everybody else who isn't ColoCrossing seems to have no issues announcing acquisitions as they happen, so what makes it different for you?

Sorry, but you've used up all your second-chance cards, and I don't believe you. If you had such good reasons for not announcing the acquisition, then share them. Until then, I will consider it just yet another dishonest scumbag move in the history of ChicagoVPS and ColoCrossing, like the many before it.

Trust and respect is earned, not demanded.

You put me under the spot light consistantly, but only about the negatives. How about you talk about the good? Or would that be too much to ask?
We can start talking about the positives, when you start running a honest business.
 

Dillybob

New Member
There are always reasons why things happen they way they do, and why I waited to have the "public announcment". Since day one, it was always said that BlueVM was sold.

There were more pressing issues that needed to be resolved before a full announcment was made. I ask that you respect decision that I make, as they are the right ones.

You put me under the spot light consistantly, but only about the negatives. How about you talk about the good? Or would that be too much to ask?

See you in another few months. *signs off*

- Chris
Yeah, it kind of takes a while to transfer hostress's clients, I get it no problem :) We all know what you're doing.  You are rounding up everyone to your customer pool and pretty much using vpsboard and let as a monopoly. No need to hide or play innocent, I think it's rather smart and good capitalism. But, there is a fine line between a corrupt business and running a honest monopoly.

Also, there is absolutely no reason for you to send invoices to clients that have suspended VPSs. It's unprofessional and just makes your company look bad. You need to open a line of communication between the client and the customer to be on good grounds before sending an invoice over. It makes it look very bad from a customer's perspective when getting billed for a service that is not working. WHCMS or not, don't use their 'automated email shit' as an excuse either.

"We can start talking about the positives, when you start running a honest business."

 Cant you see? Their VPS monthly prices have increased so it obviously means they are now being honest... /s

:D
 
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CVPS_Chris

New Member
Verified Provider
Do I need to remind you that customers discovered the sale through a change of BitPay billing details? Don't try to spin this into yet another bullshit "we've always been transparent" story.
Yet another lie. But it is expected from you and the handful of others that like to bad mouth my brands. It was said in tickets that there was a change, which is hiding nothing.

Yeah, it kind of takes a while to transfer hostress's clients, I get it no problem :) We all know what you're doing.  You are rounding up everyone to your customer pool and pretty much using vpsboard and let as a monopoly.
First off hostress is not part of my network, and prefer to be separated by that company. They were hacked this weekend and lost everything.

Second, I dont post offers here.
 

CVPS_Chris

New Member
Verified Provider
I know nothing I say will be taken as it should be. Everyone here wants to hold onto the past like a high school sweetheart that broke your heart.

Get over it, and move on. I have. I learned from my mistakes and antics in the past and have been running a clean and mature business for quite some time now.
 

William

pr0
Verified Provider
How about you talk about the good? Or would that be too much to ask?
What good? The oversold nodes, the oversold network, the oversold everything? I see zero good with any CVPS brand (and yes, i am a customer since over a year now, on multiple brands, which ALL degraded massively since purchase)
 

AuroraZero

Active Member
I have just one question for @CVPS_Chris If this company is NOT a part of your "network" as you claim it be, then how do you know they were "allegedly hacked"?

I have not seen anyone from Hostress mention this yet only that something happened and data was lost.
 
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