amuck-landowner

We have constructed additional Pylons (BuyVM Upgrades)

HalfEatenPie

The Irrational One
Retired Staff
Hah! Don't be so mean.


We have hired another support worker, he'll start next month.


We'll be dropping the 'unmanaged' tag and change it to 'semi-managed' since we spend a lot of time helping people as it is.


Francsico
I hope he is pretty well acquainted with Mr. Alcohol, seeing that (sometime in the future) you'll need him ;) 

Smack talks aside, willing to give us some details on who he is?  At least see if he's willing to introduce himself here!  
 

Francisco

Company Lube
Verified Provider
I hope he is pretty well acquainted with Mr. Alcohol, seeing that (sometime in the future) you'll need him ;) 

Smack talks aside, willing to give us some details on who he is?  At least see if he's willing to introduce himself here!
He can drink as hard as the others, don't worry about that :)

He'll introduce himself, but he's one of my best buds.
 

willie

Active Member
It looks to me like that passmark score may be for a dual L5639 system, i.e. both sockets put together.  Could it be that slow?

Do you know of some E5 motherboards with 24 dimm slots, so you can put in 384GB without using 32GB dimms?  I didn't realize those existed.

I'd sure like to have direct credit card payment without going through some third party like Amazon, if the company can get the merchant account for that.  For that matter I do't understand why VPS places are so aghast at the concept of payment by check or money order.  They are still used an awful lot in the real world, after all.
 

Francisco

Company Lube
Verified Provider
We used to accept western union but I always felt it was a pain in the butt since I had to take an hour+ out of my day to go cash things. Even if I didn't have to walk to the nearest WU office, I almost always have to wait at least 20 minutes to get through everything. When we did Frantech we used to insist that people paid 6+ months upfront on WU.

The passmark scores are way off. It's saying that it wasn't all that much more powerful than an L5520 but I can speak from experience that there is a fairly large boost from it.

In single threaded performance the E3 will do way better but we don't sell dedicated cores. If we did we'd have to increase the cost of our KVM plans to make a comfortable profit margin.

Francisco
 

Aldryic C'boas

The Pony
Now I can send support tickets again.
There's no reason you can't send tickets now.  The biggest complaint people have about Anthony (and myself) come from the basis that neither of us tolerate special treatment.  If we're not going to do something for all clients, we're not going to make exceptions for specific people - and a lot of folks take that personally for some reason.  That said, if you can reference a ticket where someone was truly out of line in how they handled it, I'll be happy to look into that for you.
 

Shados

Professional Snake Miner
We used to accept western union but I always felt it was a pain in the butt since I had to take an hour+ out of my day to go cash things. Even if I didn't have to walk to the nearest WU office, I almost always have to wait at least 20 minutes to get through everything. When we did Frantech we used to insist that people paid 6+ months upfront on WU.


The passmark scores are way off. It's saying that it wasn't all that much more powerful than an L5520 but I can speak from experience that there is a fairly large boost from it.


In single threaded performance the E3 will do way better but we don't sell dedicated cores. If we did we'd have to increase the cost of our KVM plans to make a comfortable profit margin.


Francisco
Couldn't you just do like quarterly pro-rating on WU transactions with a hard deadline so you only need to go down there like four times a year?
 

Francisco

Company Lube
Verified Provider
Couldn't you just do like quarterly pro-rating on WU transactions with a hard deadline so you only need to go down there like four times a year?
Always possible but I don't see many users wanting to pay with WU :)

The problem isn't so much WU, it's getting me to actually go down to do pickups. I get fairly 'Ugh I hate doign this' when it comes to WU.

The fees are nasty. Customer wants to pay for a $15/y VPS? It'll cost them $25/y.

Francisco
 
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willie

Active Member
Edit: I don't mean to be snarking so much or taking the thread off topic, so sorry about that.  Good job on the SSD plans.  I'm using SSD's in almost everything now.  I don't want to use hard drives any more except for bulk storage.
 
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Francisco

Company Lube
Verified Provider
Aldryic is the billing manager but I'm still the owner so cash comes to me :)

WU is for countries that don't have easy access to paypal (usually Philippines, etc). There's no reason for Aldryic to be picking up the payments since he'd have to then go through the trouble of adding it to his bank account and transferring it to me. We don't have a real office where we all gather or anything.

The only time we really see each other is during company vacations :p

Francisco
 

Francisco

Company Lube
Verified Provider
I thought before your office is inside coresite. just a few steps away from your servers
 Nope. EGI's offices are on the 16th floor of coresite so they were 6 floors away from the racks we had in on the 10th floor. One of our workers, Matt, used to handle our onsite support.

Linode kept the old L series for years but recently went to E5 2645's or something the 2.7ghz models hex cores.
Personally I like the L56xx's. They handle well and come close enough to the E5's to make me have to fight to justify upgrading to them. Our KVM boxes aren't busy enough to justify E5's, nor do I want to have to load them higher to try to make the E5's worth it. Loading them higher simply leads us down the same path.

We felt this was the most reasonable route.

Francisco
 

Francisco

Company Lube
Verified Provider
are the opterons better than e5?
Clock for clock? No. The opterons do support 4 physical CPU's in a server though.

To be honest I didn't even look at opterons but a quick search around shows it'd be quite expensive and require us to upgrade our power.

Francisco
 
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