amuck-landowner

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    If a client's VPS is suspended, do you still send them an invoice for next month?

    Not moaning about it, trying to spread awareness at how you can obtain a larger customer pool. For any provider, really. I am the customer, you need to realize that. Your customer days are over, you are a provider now. Different reality we both share. Cancer is different from a doctor's...
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    If a client's VPS is suspended, do you still send them an invoice for next month?

    I was never notified by email that my vps was suspended though. If I was, then that would be a open line of communication and I probably would of never even made this topic now that I think of it.
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    If a client's VPS is suspended, do you still send them an invoice for next month?

    Probably because the customer didn't want to submit a ticket? Same thing is happening to me right now. I don't want to submit a ticket... but if CVPS actually emailed me and opened a line of communication I most likely would of paid that $1.50 invoice again. Get what I'm saying? What do you...
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    If a client's VPS is suspended, do you still send them an invoice for next month?

      How am I misquoting him? 'I do this by emailing them the suspend reason then opening a ticket i.e. the line of communication, ' He opens a line of communication with the client to discuss the reason for suspension. That's what you're SUPPOSED to do. My argument is: It shows that you care...
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    If a client's VPS is suspended, do you still send them an invoice for next month?

    Not trolling anyone, lol. You're over-thinking this whole thing. It's not an opinion. You are not supposed to invoice someone if they don't have a service that is working, you should know that. And AnthonySmith @ LET agree's with me as...
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    If a client's VPS is suspended, do you still send them an invoice for next month?

    No it's not. Sending an invoice to a customer that has service that doesn't even work is unethical and disrespectful.  That's not proper business practice. Proper business practice would be to open a line of communication with the client and reach a conclusion of his/her service with you, then...
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    If a client's VPS is suspended, do you still send them an invoice for next month?

    TIL that sending  a customer an invoice even when they have a suspended service (doesn't work) is a legitimate business practice. I'll be damned.. I hope you're trolling. Edit: I'd much rather use 'LOL' than call people 'idiot's' and use ad-hominen attacks. I don't see you bashing him for...
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    If a client's VPS is suspended, do you still send them an invoice for next month?

    That just proves perennate's point by saying they will usually 'terminate' you for a ddos LMAO.  You're misinformed. Step 2 did not take place when they issued my invoice. The invoice was sent to me w/o them contacting me.... Thus, why?  Shouldn't the provider have an open communication line...
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    If a client's VPS is suspended, do you still send them an invoice for next month?

    So it's okay for provider's to send an invoice (demand of payment) to a client that has a non-working service? That seems very wrong imo. Example, for a phone company to issue an invoice for next month, but your phone line hasn't work for 2 weeks. Do you think that customer will be happy about...
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    If a client's VPS is suspended, do you still send them an invoice for next month?

    Someone needs to step up and expose these dirty business practices. Provider's cannot get away with this and it needs to stop.
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    If a client's VPS is suspended, do you still send them an invoice for next month?

    So you think my first-time with CVPS I would of been terminated instead of suspended for ddosing my own box? I was suspended and here is the fact to prove it: But they still insist of invoicing me. I'm not here to impress anyone, but why would they invoice me if they know I was 'DOSing' their...
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    If a client's VPS is suspended, do you still send them an invoice for next month?

    That calls for speculation is 100% subjective and is irrelevant because that's not even what happened to my box.  I'm pretty sure I would of been suspended either way.  You're just throwing straw man argument in the air in hopes of my arrogance to try to latch onto one of your hooks. Your...
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    If a client's VPS is suspended, do you still send them an invoice for next month?

    What are you even talking about? Why would they send you an invoice in the first place, when the provider knows beforehand that you're going to abuse the system? Doesn't make sense. Unless, you blame it on WCHMS's automated 'billing' system.  :lol:  :lol:  :lol:
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    If a client's VPS is suspended, do you still send them an invoice for next month?

    Bingo. That's how it's supposed to be! :)  Don't be fooled or mislead by WHMCS or other billing systems that do it wrong and don't let provides use it as an excuse.   WHMCS worst of the billing industry video will be made about this if I can gather proof that the system does send automated...
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    If a client's VPS is suspended, do you still send them an invoice for next month?

    Havn't actually heard of this before. Is it going to surpass WHMCS? Their site looks promising, I'll look more into it. Edit: Just tested their admin panel, blah.. I hate how we cannot click on the menu's to activate them and they are activated on onmouseover events.. the fuck? LOL.
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    Hostress, LLC has acquired GreenValueHost v2 Clients and domain.

    Amen. My old account was @Nexus and it only has around 500+ posts now that I look at it. I thought it had more :P. Several years ago, havn't logged in on it as I forgot my details. But, my main point was I was very active on L.E.T that's why I said 'several thousand posts', to express that...
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    Hostress, LLC has acquired GreenValueHost v2 Clients and domain.

    Once school starts on June 29th, I won't be posting as much... And you guys will probably be a lot happier w/o me... :( But, I do like it here and the community :) Just take my posts with a grain of salt, I'm very sarcastic and don't think a lot before posting but it's just who I am.
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    If a client's VPS is suspended, do you still send them an invoice for next month?

      But why would WHMCS do it in the first-place, and shouldn't the host have control and know who's being invoiced for what and when?   I understand it might be an automatic thing that WHMCS does, but I don't want to sound disrespectful but that cannot be used as an excuse.  Just my 2 cents...
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    Hostress, LLC has acquired GreenValueHost v2 Clients and domain.

    Well,  I joined this forum at the perfect timing...  I just find it absolutely awesome at all the drama, I fucking love it. And I love how the community works together to snipe out all the degenerates.
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    If a client's VPS is suspended, do you still send them an invoice for next month?

    I used it to test iptables against LOIC's udp flooding tool and other stuff. (Which iptables basically does nothing against udp flood, you can drop all packets but it still hits the server :( :( )  I also created this folder with a bunch of beautiful install scripts and linux functions that I...
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