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@Mun --- Sorry fellow.  We've been down the whole CC complaint thing a bit too much lately and frankly, there hasn't been any conversation about them other than the complaining.  I am beginning to think there is something more to the complaint that meets the eyes.  Just saying... I've been nice...

Cost shouldn't have any bearing on responsiveness. Companies experiencing high wait times on support even picking up the ticket for processing really need to reconsider their business model and affording actual helpdesk staff. I do expect / allow lousier customer support where cost is less...

Blergh, fuck you dude :) 

I like 24khost's services and endorse them. Glad to see the company continuing and headed in proper direction.

Randall Burns is indeed the former owner of CheetahHost. http://www.linkedin.com/in/randalburns

Yikes, folks sure are liberal with the ticket times. Regardless of pricing, I expect to see 30 minute or less ticket responses.  Those might not be complete resolutions, but at minimum a live human working on the issue and some update to that effect. Average ticket times that sit at or above...

Seems like these are customer owned and aren't the ever popular resold servers from that outfit I dread the name of. Unsure what the fair monthly market value is, but seems a tad high.  Good block of bandwidth though... More than you see with most providers. The IP costs on this are crazy...

$35/year? Oopsie!  Nope, not a dedicated.   Certainly lots of VPS offers though.   Prometeus runs a good shop.   Uptime up there of 445 days, whee!

Thanks! Interesting new script. Folks will need to install bc and curl....     The script notes this at runtime  :) So far, unimpressed with speeds I am seeing.  Unsure about to test other locations to see how the results compare.

^ ---- Thank you Chris..  A nice server pile there. What's this LA move about with Black Lotus?   I heard something in the back bowels of the internet.  Others might be interested in hearing details.    Are you folks pulling out of CC?

@Damian, how long ago was your ticket experience with the 30MB/s being told sufficient?   Was this pre-Root Level or post?

"$250,000 in hardware and upgrades" That's a lot of pesos.    Miller, you care to comment on what you folks have invested in? Support keeps getting brought up with URPad.   I'll mention it, because it has been aired before,  is URPad still utilizing the Indian ticketing support?

Good and interesting work @vert! Does your solution support multiple encrypted resolvers --- so for instance, both the EU resolver + OpenDNS as a backup?

$35 budget sure can buy a lot. Dedicated even.

Glad to hear 24khost is back in the saddle.  I was a bit worried about communication lately and some of the outage stuff. Another host leaving Fiberhub... Hmmm.  

Were paid users effected by this outage?

Size of a phone doesn't bother me in the least.  I remember the days of bag phones and trunk phone fondly.

Still kicking around the Optimus V.  More than sufficient for the little I use it.  Winamp, TuneIn (about tired of it), Craigslist, Ebay, Opera those are my staple apps.  All run fine on the old hardware. The more recent models do look nice though. If I were opting to buy into the official new...

12 hours... that's a big heap at once. :)   Good for them.  Everyone needs a break from the internet.     Can we have 12 days downtime next time Google?

It's amazing they run a system of that size with such little downtime. Have they declared what cause of the recent outages was?