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Only profit from that client however, if they're paying $7month it's more likely that the first ticket has wiped out the profit. However, multiply that up over 100 clients. If 5 of them submit a ticket...you can see the figures are more favourable.

Stick them on a 0-hour contract. Seems to be the 'done thing' these days.

With colocrossing?

I've edited the title just to alleviate any doubt. I should point out, though, there are a few more rules you haven't followed - please take a moment to read over them before your next post. Ta!

Try replying to messages the mods send you instead of ignoring them. Try following the rules like everyone else does... mostly. Stop spamming your offers everywhere you can. That should see you right for a start.

I've tided this up a bit. Offers are strictly for the offers area only.

Not really, it makes sense to many. Just because a provider doesn't provide automation for a feature doesn't mean they are incompetent or lack the ability to do so. One less step of automation means one less potential security hole.

To be down one when a pipe is cut is bad news. Where's the second from the other side of the building? Tut tut.

One of the many reasons we don't allow customers to set rDNS themselves. All requests come through the helpdesk.

HTC One X owner... it's just better.

hmm... I've never read crash test ratings for any car I've bought... I've also only ever test driven 1 car out of all the cars I've bought.

You realise Observium can monitor a *LOT* more than Bandwidth, right?

They should have that satisfaction regardless of the method used to contact you. If they don't then perhaps the problem lies with the ticketing side of an operation rather than anything else.