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i used papypal to dispute the charge since i just payed 3 weeks ago... takes about 2 weeks to get refund but it will come through and wont go messing up your account i think its better to go through Paypal instead of the credit card company even though it may take longer it wont cause any issues 

what could be issue on my end yesterday the address u posted worked today its not and all sites are not showing up i did redirect to the new nameservers like u suggested maybe that is part of the issue? but hen why cant i access your cpanels https://ns5.rockmyweb.net:2083/ this address gives me...

well now i cant access rockmyweb servers or cpanels now there down wtf? this is not going well towards keeping me a customer WTF

Thank you i am now able to access all my accounts and backups :)

ment no disrespect, that is just the impression that was thrust upon me. when i cant find your main website and firs few pages of results are about site being down or server issues is a bad sign to me 24khost had better SEO and reviews for themselves and look where that got me... you could be a...

i have resller account i need to access whm so i can pull all my sites out of here after a week of downtime i went and purchased a new server at 4x the price to avoid this happening ever again if someone whoever is running this now please give me access to my data backups so i can move... i just...

gave up.. im moving to namecheap reseller... and ask for refund since i just payed my bill 2 weeks ago

all his email are returning to sender now i found old phone number i am trying to text him see if number is still working

looks like john is back because the servers are coming back hope everythings ok man glad to see you back your good kid. many others here obviously feel the same we are all willing to help we need to get 24khost to next level so you dont need paper routs and stuff you should be doing this stuff...

I understand FAM is priority but 1. Message even 1 website up with a note anything more then absolutely nothing

My family is my priority all my sites are still down I'm getting a bunch of complaints and customers wanting to cancel... I can't even get an answer or email I can't even back up my sites to move them... I understand when family problems come up I have been there but I didn't ignore my clients...

all sites are down cant access 24khost.com... or billing.24khost.com.... have had support ticket open a week before support site went down still waiting on site to go live... but now all sites i run are down.. no replys to emails or tickets... no way to contact but here it seems.. i have used...