BuyVM deleting my ticket

[yolo]

Well, I ordered a service from BuyVM and I realized I ordered in Las Vegas instead of NJ! Silly me so I submitted a ticket before my server was even setup and asked for the amount that I just paid for my Las Vegas vps to be added as account credit as the vps I wanted in NJ was sold out. I don't think I did anything wrong. But I was just checking on my ticket as I sent it in about 6 hours ago and it was deleted! Anybody else have this issue?

 

[Coastercraze]

Sounds like someone deleted it by mistake. Did you make another one? (reference the old ticket ID)

 

[Aldryic C'boas]

@yolo;

I was doing maintenance earlier, trying to take care of a very annoying bug involving orders for our DNS service.  It's highly possible that the ticket just had bad timing, and got dropped between SQL 'pauses'.  I always double-check transactions to make sure we don't lose payments, but I don't check tickets since it's rather rare that this happens.  If you would, please just go ahead and open a new ticket.

 

[drmike]

Oh no conspiracy!

No, I won't give you my Choopa VPS

 

[johnlth93]

@yolo buyvm will take good care of their customer.

 

[Mun]

I think the tickets did a YOLO, and died on the internet in there failing attempt to be cool.

Mun

#yolo = not cool.

 

[Shados]

I think the tickets did a YOLO, and died on the internet in there failing attempt to be cool.


Mun


#yolo = not cool.

Stating that shit ain't cool isn't cool.


...wait, fuck.

 

[Aldryic C'boas]

Immediately running to public forums with threads like this isn't quite cool, either.  I can understand his confusion, but deciding to immediately cause a PR issue as opposed to either opening a new ticket or asking us in IRC/etc what happened?  Yeah.. we're not so petty that it's going to affect his service with us or anything.  But I seriously hope he doesn't plan on asking any favours.

 

[mojeda]

BuyVM always takes good care of their customers.

 

[mitsuhashi]

Yeah.. we're not so petty...  But I seriously hope he doesn't plan on asking any favours.

Sorry, I had to.  B)

 

[Hannan]

The owner, Francisco is a good friend of mine, and they are really great.. and good care of their customers

 

[vRozenSch00n]

I feel safe with BuyVM  :wub:  

 

[InertiaNetworks-John]

I'm sure it was just an honest mistake on their part, things like this do happen!

 

[ExonHost]

I used their service. They are good company.

 

[Damian]

Apparently the OP has been murdered, since they opened this three days ago and didn't bother to post any further.

Anyone know when the funeral is?

 

[Aldryic C'boas]

Don't look at me, I didn't Stampede™ him.  (this time >_>)

 

[NodePing]

I had a similar issue with NinjaHawk recently.  A couple of tickets went missing in their migration.  Nice folks there though, took care of it.