ChicagoVPS

[CVPS_Chris]

You did not give me a discount.

Please review your ticket then. As you are mistaken sir.

 

[shovenose]

You said you might offer one. It was not applied. And I want my $10 "discount" back then.

 

[Mun]

You did not give me a discount.

One of the options if you can not provide what I want, should be a refund.

Have you checked recently? Chris doesn't break his word, I know that much about him.

 

[jarland]

What I think about either party is irrelevant. If a client orders A and you can only deliver B, you should present the client with the option of a refund. Doesn't matter what you think the value is of either item, this is just business, and the client has their own to worry about.

 

[shovenose]

Please review your ticket then. As you are mistaken sir.

Do I have permission to post the entire publically?

 

[shovenose]

You said you might offer one. It was not applied. And I want my $10 "discount" back then.

I want the other $190 I requested too, but $10 is a start

 

[Mun]

I want the other $190 I requested too, but $10 is a start

Sigh, over reacting without checking.....

 

[SeriesN]

And the drama ends, once again, thank you Shovehost for shoving it deep down our throat.

 

[Mun]

also

...

1.7 Refunds 
1.7.1 Refunds are subject to approval by ChicagoVPS on a case by case basis. If a refund is deemed appropriate, then ChicagoVPS will credit your account or refund through PayPal. 
1.7.2 Refunds on Credit Card's are subject to a $25 administrative fee for processing.

...

 

[jarland]

Refund policy should be irrelevant when the purchased product cannot be delivered. If I say no refunds, you order, and I don't deliver, do you walk away? No. That's not strictly legal. If the purchase order was specific and did not indicate that the product may not be what was ordered, refund is extremely important as an option.


What anyone thinks of the difference between what was ordered and what was ultimately delivered is also of no relevance. That is the decision of the purchaser.

 

[Mun]

Refund policy should be irrelevant when the purchased product cannot be delivered. If I say no refunds, you order, and I don't deliver, do you walk away? No. That's not strictly legal. If the purchase order was specific and did not indicate that the product may not be what was ordered, refund is extremely important as an option. What anyone thinks of the difference between what was ordered and what was ultimately delivered is also of no relevance. That is the decision of the purchaser.

 

I think it would be acceptable if there was no other option in a reasonable time with compensation or fix down the road.

 

[drmike]

 Jeremiah (who has since left CVPS)
 

So what's the scoop boss?  Jeremiah, is he a co-owner of CVPS or not?

 

[shovenose]

I'm halfway through the damn billing cycle and I don't have what I paid for.

I might be willing to keep the server if the billing cycle starts now. MAYBE.

 

[drmike]

I'm halfway through the damn billing cycle and I don't have what I paid for.

I might be willing to keep the server if the billing cycle starts now. MAYBE.

That seems reasonable.

 

[MannDude]

Ok, this IS a review, so it's going to be moved to the review section.

 

[Mun]

Ok, this IS a review, so it's going to be moved to the review section.

Debatable, and thanks for the fix.

 

[MannDude]

Debatable, and thanks for the fix.

No problem. Still working out the kinks, for about 20 minutes no one could respond to this due to a permission issue. D'oh!

 

[Mun]

No problem. Still working out the kinks, for about 20 minutes no one could respond to this due to a permission issue. D'oh!

I know, I reported it

 

[shovenose]

I know, I reported it

Good for you. 

 

[Mun]

Good for you. 

Actually, I think it is good for you.... Since it is  your topic.