Speaking at a Cisco Live press panel in Melbourne today, Stewart says the Borg will ship to fake identities for its most sensitive customers, in the hope that the NSA's interceptions are targeted.
"We ship [boxes] to an address that's has nothing to do with the customer, and then you have no idea who ultimately it is going to," Stewart says.
"When customers are truly worried ... it causes other issues to make [interception] more difficult in that [agencies] don't quite know where that router is going so its very hard to target - you'd have to target all of them.
There is always going to be inherent risk."
Stewart says some customers drive up to a distributor and pick up hardware at the door.