Ebay Security Hell Experience

[drmike]

eBay account security communication partner warning

I logged into Ebay (where I buy a good amount of random stuff regularly) to find a love letter from Ebay.  The letter copied below says about a 'hack' of a member's account.  It fails to mention which account was compromised or what interaction I may have had with said account.   Absent that, truly about useless.  Akin to yelling GODZILLA is coming in a public theater.

"T[SIZE=11.8181819915771px]ake extra caution with any communication you may have received from the compromised account. "[/SIZE]

[SIZE=13.63636302948px]All that money, all those engineers, and this is the best they can do this far along?[/SIZE]
 

Our records show that you recently contacted or received messages from through eBay's messaging system. An unauthorized third party may have compromised this member's account security by accessing the account.

We've taken action to restore this account to its original owner. Take extra caution with any communication you may have received from the compromised account. We are unaware of any problems with your own account. We sent this message only as a precaution. If you have received any messages from that seem suspicious, please feel free to forward them to us at [email protected] for review.

Here are the next steps to take:
- Don't respond to offers to buy or sell an item. The offer may be fraudulent, and the transaction won't be covered by eBay Money Back Guarantee program.
- Don't respond to any messages you received that appear to be a Second Chance Offer for an item you recently bid on. For more information on Second Chance Offers, go to:
http://ocsnext.ebay.com/ocs/sc
- Never pay for eBay items using instant cash wire-transfer services such as Western Union or MoneyGram. It's against eBay's Safe Payments Policy for a seller to request payment with these methods.  For more information, go to:
http://pages.ebay.com/help/pay/avoid-problems.html
- Learn more about how to protect your account and how to avoid or report fraud. Go to:
http://pages.ebay.com/securitycenter/index.html
and
http://pages.ebay.com/help/buy/protecting-against-scams.html

If you already sent payment for an off-eBay transaction, or if you're a seller who already shipped an item to a fraudulent buyer:
- Contact the payment service you used to make the purchase. If you paid by credit card, most card issuers provide consumer protections in cases of online fraud.
- Contact the postal service or shipping company you used to send your item.
- Please provide us with more information related to the transaction. The information you give will allow us to work more effectively with law enforcement, should an investigation occur. Go to:
http://pages.ebay.com/help/buy/transactions-outside-eBay.html
Click the "Item Bought Outside of eBay" or "Item Sold Outside of eBay" link.

We appreciate your cooperation.
Thanks,

eBay 

Please don't reply to this message. It was sent from an address that doesn't accept incoming email.

 

[robbyhicks]

I've gotten several of these, generally from people you sell to with 0 feedback.. Always ship with tracking and signature confirmation so you're covered under seller protection.  I've had this happen to me 4-5x selling on ebay just within the past few months.

 

[TekStorm - Walter]

Yeah, I been getting message from them saying to log in to confirm your info do to the fact that it may be hacked but i havent used them for along time and my credit card info is not up to date so i just ignore it.