FiberHub

[Mun]

Can someone please explain to me why fiberhub is having massive packet loss events more then twice a week now? I have yelled at quickpacket, and made a post previous to this one. I know there is some individuals that are in ear shot of Fiberhubs news, and was curious what has been said.

Mun

 

[concerto49]

It's Fiberhub. Considering their pricing on stuff and massive amounts of bandwidth... It's reality.

 

[eva2000]

Versaweb has this note to customers maybe related ?

notice is for Jan 31st to Feb 3rd

Dear Customers,

Over the next few evenings, we will be transitioning all Versaweb customers over to our new, more powerful core routing infrastructure.  This upgrade will allow for our continued expansion, and should also alleviate some of the congestion issues a few of our customers have experienced recently.  We expect Each rack to be down for no more than 10-20 minutes while it it moved over to the new router.

If you have any questions, please let us know, and we do appreciate your continued patience as we work to complete these upgrades to better serve you.

Thanks

 

[DomainBop]

This photo taken inside the Fiberhub DC explains the problem (photo borrowed from new  LowEndTalk sticky thread "Fiberhub is located in a pony stable")

 

[Francisco]

Can someone please explain to me why fiberhub is having massive packet loss events more then twice a week now? I have yelled at quickpacket, and made a post previous to this one. I know there is some individuals that are in ear shot of Fiberhubs news, and was curious what has been said.

Mun

I'm not sure if we've had it on the abovenet/NTT side of things, but I know they've had some problematic floods.

They've actually asked us to help them build an autonull of sorts for both of their brands.

Right now i'm just getting my few projects finished (backups are being a pain in the ass) before I go ahead and start on that for them.

Francisco

 

[Shados]

Versaweb has this note to customers maybe related ?

notice is for Jan 31st to Feb 3rd

What the hell, I didn't receive that email =/.

 

[Aldryic C'boas]

I'm not sure if we've had it on the abovenet/NTT side of things, but I know they've had some problematic floods.

I've been seeing a good deal of loss from my home connection recently... but it always starts at HE in LAX.  (Most of our routing issues with FH have been HE recently... it's like they decided to make their whole net just as unstable as the v6 tunnel).

 

[Mun]

I'm not sure if we've had it on the abovenet/NTT side of things, but I know they've had some problematic floods.


They've actually asked us to help them build an autonull of sorts for both of their brands.


Right now i'm just getting my few projects finished (backups are being a pain in the ass) before I go ahead and start on that for them.


Francisco

Not saying rush but they really do need your help.

 

[Francisco]

Not saying rush but they really do need your help.

I know.

Let me get backups done then we'll get him squared away.

Francisco

 

[Mun]

I know.


Let me get backups done then we'll get him squared away.


Francisco

I'd also be interested how you do it as well, be an interesting learning experience

 

[Francisco]

I'd also be interested how you do it as well, be an interesting learning experience

I keep that to myself

Francisco

 

[Mun]

I keep that to myself


Francisco

Aww, guess I will have to google my own solution.

 

[ryguy222]

I have a 1U at fiberhub that has been having this problem. Never get any replies back on tickets either regarding the packet loss. Sometimes we get blocks of 2-3 minutes of downtime. 

 

[eva2000]

What the hell, I didn't receive that email =/.

only saw this in the billing/client area when i logged in to check - nab a server at Versaweb a few months back