What Anti-Fraud systems do you guys have in place? And do you report fraud accounts to a service like: FraudRecord.com?
We use MaxMind with FraudRecord and we utilize MaxMind's telephone PIN verification as well.
The maxmind phone thing is easily duped if you use a skype-in number.
I got a buddy that many moons ago sold a rented burstnet dedicated server to some fellow in Brazil for $1500/y. I had mentioned to him that Brazil was packed full of fraud but he replied "They passed the maxmind phone verification so that'll be ok".
Month later, the server gets charged back and was abused out the
ass for spam so burstnet was less than thrilled. Said friend phones the number up to find out wtf was up only to find that the number didn't work anymore and was from skype/another VOIP provider.
My buddy got shafted and the $1500 + the money he had paid into burst (which he claims was at least $1000 since he pre-paid it).
Moral of the story? Be sure to glance over orders yourself before your provision. There's lots of things that maxmind lets slide simply because their database is still growing.
Be careful of users submitting passports as well. It's too easy to buy forged passports for cheap. Hostgator ran a blog article last year I think where they showed off their favorite fraud passports.
Francisco