The maxmind phone thing is easily duped if you use a skype-in number.What Anti-Fraud systems do you guys have in place? And do you report fraud accounts to a service like: FraudRecord.com?
We use MaxMind with FraudRecord and we utilize MaxMind's telephone PIN verification as well.
Hah, that used to happen to us all the time with those damn gameservers, didn't it?Relying on nothing but automated systems to tell you that it's fraudulent is a recipe for trouble and burnt wallets.
The worst was a few I had seen years back where a kid hijacks the mother/father's credit card, and it rolls for a few months until the parents notice the bill. Then they try to charge back the entire few months worth of the order. The worst with those situations is they sit in dispute for ages, and they can still go either way depending on how the credit card processor wants to act.
Nothing replaces vigilance.
This happens way too much to @AldryicI've had a guy literally send a fake ID (obviously fake ID) as a joke when asked for verification. He couldn't understand why I immediately closed his account after that.