Front Range Hosting website and SolusVM Master down temporarily

[VPSCorey]

There was a coolant leak and the cabinet was splashed so the server hosting our website and SolusVM master have been taken down as a precaution to inspect if any coolant intruded into the server itself.  All VM Nodes and cPanel nodes are in different cabinets and are not impacted.

Site restoration ETA: Now Up

 

[VPSCorey]

Should be up soon.

 

[VPSCorey]

Up and good to go.

 

[HalfEatenPie]

Glad that was taken care of!

Although that's an incredibly unusual reason usually to take a server down!

 

[RyanD]

Glad that was taken care of!


Although that's an incredibly unusual reason usually to take a server down!

In cases like this, we prefer to use extreme caution and inspect every component and ensure nothing ingested any sort of liquid coolant.

 

[HalfEatenPie]

In cases like this, we prefer to use extreme caution and inspect every component and ensure nothing ingested any sort of liquid coolant.

Haha clarification. What I meant wasn't taking down the server to remove and inspect the liquid coolant, but to have liquid coolant in the location to begin with. I mean unless every server has been outfitted with liquid cooling, it was my understanding that all servers were cooled by air via air conditioners (and the entire hot-cold aisles and whatnot).

 

[Coastercraze]

Yup, thanks Ryan and gang for their quick effort as one of our servers was also in the affected rack.

 

[Jack]

I have to say the response I got yesterday was more to my standard than previous communication has been.

Both boxes for DotVPS were in this rack.