Have you ever been given more resources then you paid to receive?
- Thread starter TruvisT
- Start date
Yes, quite often I've received greater than target than specification hard drives. Usually it costs more to de-rack and downgrade than the depreciation and lost income for those parts.
I have also received a Xeon based server when ordering a i7 Quad core (was cleared with me first). And an upgrade to dual hard drives instead of a single SSD when there would be a significant delay on the order due to lack of stock (again, cleared with me).
I have also received a Xeon based server when ordering a i7 Quad core (was cleared with me first). And an upgrade to dual hard drives instead of a single SSD when there would be a significant delay on the order due to lack of stock (again, cleared with me).
On more than one occasion, we've given higher specifications than ordered. Just two examples: One was a CPU upgrade, like mentioned by @Nett, but not with ColoCrossing. The other was with ColoCrossing, where the client ordered a single 500 GB HDD, and we were given a server with 4 x 1 TB HDDs. The additional costs were eaten by us. If you're renting the hardware, I see it as a problem for the provider. Mention it to them, but they definitely should eat the costs. If you purchased the hardware, I don't think it's right for you to keep the accidental upgrade (if it was accidental). However, this really is a personal ethics question. Where do you draw the line for right and wrong?
That's not too uncommon. They basically don't distinguish unless you specifically ask for a CPU, however the 1270s are a bit more rare.
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CC mis-configured the server and asks you to pay the extra?
AThomasHowe
New Member
Quite a while ago now a friends server that I set up for them (Kimsufi 24G) had a 1Gbps uplink instead of a 100mbps, not really had anything myself though.
Kimsufi did used to be known for swapping parts for something basically comparable and not capping uplinks accidently all over a few years ago, not sure how it is now. I'm sure it still goes on but it used to be a bit of a lucky dip what processor and stuff you'd get.
Kimsufi did used to be known for swapping parts for something basically comparable and not capping uplinks accidently all over a few years ago, not sure how it is now. I'm sure it still goes on but it used to be a bit of a lucky dip what processor and stuff you'd get.
We do it all the time. We have to advertise the lowest common denominator on our plans to make sure we meet minimum specs. Delivering something lower powered / lower spec'd than what was ordered is a big no-no (unless cleared with customer first with appropriate compensation).
However if someone orders a 2.4GHz CPU and all we have on hand is a 2.6GHz CPU, well its a no-brainer to give them the 2.6GHz chip instead of going out and buying a brand new one.
However if someone orders a 2.4GHz CPU and all we have on hand is a 2.6GHz CPU, well its a no-brainer to give them the 2.6GHz chip instead of going out and buying a brand new one.
Yeah I've had this happen once when ordering a computation node with Datashack a while back.
Ordered 4 GBs of RAM, got 8 GBs. Funny thing though, I only fully used up like 2GB Max.
Ordered 4 GBs of RAM, got 8 GBs. Funny thing though, I only fully used up like 2GB Max.
Sure, it sometimes happens that negotiations land on something, and in the end the details are not so relevant. It's always a relief to find a vendor/provider that works more on that kind of basis. 
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Wintereise
New Member
Not really common in the VM industry, happens more with dedis.
Reason is simple, deracking and pulling out hardware has a cost -- and everyone in the industry tries to avoid that cost if at all possible.
Reason is simple, deracking and pulling out hardware has a cost -- and everyone in the industry tries to avoid that cost if at all possible.
Such irony. Quoted for posterity.
Aldryic C'boas
The Pony
Wait... so you're basically using the GVH model of dedi service? Let the client order, and pray your upstream follows through? And with CC, of all people?