I guess what TS meant was more like regarding marketing channels, you're talking more about customer retention...Just listen to your customers as they always share their needs.
How do you find where your customers are if you don't make any research? If you don't ask them about their online presence? It's quite differs from region to region.I guess what TS meant was more like regarding marketing channels, you're talking more about customer retention...
Just listen to your customers as they always share their needs.