ModulesGarden Down

[Nick_A]

Anyone else having problems with ModulesGarden, particularly their cPanel Manage2 add-on for WHMCS? Their website has been down at least since last night. Anyone heard anything?

 

[Clouvider-Dom]

Anyone else having problems with ModulesGarden, particularly their cPanel Manage2 add-on for WHMCS? Their website has been down at least since last night. Anyone heard anything?

They load fine for me now. As they are running on CloudFlare 'Under attack' mode, I believe they were under a DDOS attack.

 

[SGC-Hosting]

They were under a DDoS attack which affected license checking -- everything is working fine now and they'll be updating modules to fix the licensing issue when their services are unavailable.

 

[Jasson.Pass]

ah, its like whmcs all over again.

 

[Nick_A]

Have you guys been in contact with them? I haven't received any email replies and can't log into their client area.

 

[SGC-Hosting]

Seems like they're still working on restoring their services:

http://www.forum.modulesgarden.com/news-and-announcements/downtime-t2237/

https://twitter.com/modulesgarden

Those would be the best places to check progress.

 

[Nick_A]

"We are extremely sorry for all the problems. Please just wait until the problem is permanently fixed."

Permanently fixed as in later this week at some unknown time? That's troubling if that's what they mean.

 

[Rob T]

DDoS attack confirmed:

https://www.facebook.com/INBS.ModulesGarden

 

[Nick_A]

I see others are about as happy as we are. It would be nice to know why they haven't issued a temporary fix at least. Thank goodness were aren't relying on the Advanced Billing module.

 

[SGC-Hosting]

We haven't received any complaints and everything seems to be working just fine -- are you still having issues?

 

[Nick_A]

We haven't received any complaints and everything seems to be working just fine -- are you still having issues?

What module are you using?

 

[Nick_A]

Started working again recently.

 

[SGC-Hosting]

What module are you using?

Just to answer this question anyway - we use the SolusVM (VPS & Cloud), cPanel Extended, DNS Manager, and we lightly use advanced billing (which would only cause an issue during checkout of some products).  I know DNS Manager and SolusVM Extended VPS were being used for a good part of the day yesterday.

 

[SkylarM]

Just to answer this question anyway - we use the SolusVM (VPS & Cloud), cPanel Extended, DNS Manager, and we lightly use advanced billing (which would only cause an issue during checkout of some products).  I know DNS Manager and SolusVM Extended VPS were being used for a good part of the day yesterday.

We use DNS manager and SolusVM Extended. DNS manager obviously was throwing out the error. Solus on the client frontend AND the admin backend was working for basic functionality, I could even suspend, unsuspend, and terminate VPS -- I just couldn't create VPS due to the website being down.

Hopefully they get a better license check system in place. Hate not provisioning orders and telling customers there's nothing we can do about it but wait.

 

[Serveo]

They were under a DDoS attack which affected license checking -- everything is working fine now and they'll be updating modules to fix the licensing issue when their services are unavailable.

Like they couldn't forecast something like this would happen (-;