amuck-landowner

QuickPacket Aquires Slicebox

HalfEatenPie

The Irrational One
Retired Staff
Well... I just got this email from them.
   

Dear <Name>,

We are pleased to announce that QuickPacket, LLC has acquired the Los Angeles-based dedicated server clients of T-Rex Networks Pvt Ltd d/b/a Slicebox effective March 27, 2015.  QuickPacket has been providing quality dedicated server services to customers since our founding in 2003.  We are focused on making the transition as smooth as possible.    


We will be sending you new login information for our billing system, which includes our support ticketing system.  For any billing, technical support, or sales issues, please open a ticket with the appropriate department using our support ticketing system.

Over the coming days, we will be contacting you further to coordinate several changes that will be made to improve your services.  

The first change involves migrating your current hard drives over into a new server chassis that will support hot-swap hard drives.  Hot-swap hard drives will enable us to install a new drive or replace an existing drive without shutting down the server.  This will involve minor configuration changes for some operating systems, as your Ethernet card MAC address will change.  The change will involve a small downtime to move your current hard drives to the new chassis, then we will coordinate with you to make any configuration changes.  We will send additional details in the next few days.

The second change involves implementing private VLANs for each server.  In order to implement private VLANs, we will we will be working with you to re-number into new IP addresses.  We will keep the old IP addresses in place for approximately one month to allow you time to modify your configuration and DNS settings.  We will send out notification in the next few days with further details.

We have included some anticipated questions below.

Q: Do you plan to change my pricing?

A: We do not have any plans to change pricing at this time.

Q: Will my server be moved to a new data center?

A: The servers will remain located at the Los Angeles Telecom Center building at 530 W 6th Street in Downtown Los Angeles.

Q: Will you change the network providers / bandwidth mix?

A: We are planning to implement a more diverse blend of bandwidth that will incorporate bandwidth from multiple network providers in order to improve routes.  We are working with several providers and anticipate that we will have additional news in the next few weeks.

We realize that you may have additional questions about the transition, so please do not hesitate contact us.  

We look forward to working with you.

Best Regards,

QuickPacket, LLC
https://www.quickpacket.com/
So... cool.

I guess my i3 in Los Angeles is now with Quickpacket?  Interesting to see what's gonna happen.  
 
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drmike

100% Tier-1 Gogent
Not a provider and a sub brand seen around here previously. Indian company.

Had their air time on LET and a 2009 offer on LEB.  You can find them on WHT also.

Hopefully this deal goes better for QPS than the last one that blew up public ugly.
 

HalfEatenPie

The Irrational One
Retired Staff
Just an update:

Got this email from slicebox.

Hello Everybody,

As you might already have received an email from Jeff at  QuickPacket,  our  Los Angeles  Servers  have been  taken over by QuickPacket LLC,  on going  quickpacket will honor and continue to provide you uninterrupted services for your  leased Los Angeles Servers  purchased from Slicebox , there will no change of IP Address or Billing amount,  everything will continue as usual.  Quickpacket should have already created your client accounts along with you services of Los Angeles Servers that you own should have already been moved to your new account at  quickpacket.  Quickpacket shall send you invoices from now on and you need to open ticket there  for any support issues. In case you were in confusion or need help you can always open ticket at slicebox to help you in this transition.   In this process we have now cancelled invoices related to Los Angeles location servers on our billing system as well as  your  servers  will be set to in cancel mode in  Slicebox.   However  as your services have been moved to Quickpacket they will show as active in that client account.  Have a nice day everybody.

regards
Ramakrishna Ketineni
First...  This seems really messy and tacky.  I get an email from QPS Before I get an email from Slicebox?  Also, this line "there will no change of IP Address" conflicts with the email QPS sent, "In order to implement private VLANs, we will we will be working with you to re-number into new IP addresses."  Seriously someone should look into getting consistency taken care of. 

I don't know... this just seems really messy already.  
 

DomainBop

Dormant VPSB Pathogen
I don't know... this just seems really messy already.
Slicebox always seemed messy (although not nearly as messy as Uni Web Hosting and their $19 E3-1246v3 offers ) and I didn't expect them to last.  It's good to see the mess ended with an acquisition rather than a shut down.
 

qps

Active Member
Verified Provider
Just an update:

Got this email from slicebox.

First...  This seems really messy and tacky.  I get an email from QPS Before I get an email from Slicebox?  Also, this line "there will no change of IP Address" conflicts with the email QPS sent, "In order to implement private VLANs, we will we will be working with you to re-number into new IP addresses."  Seriously someone should look into getting consistency taken care of. 

I don't know... this just seems really messy already.  

My apologies for the second message.  It was sent without our prior approval.

Our message is accurate.  We are implementing private VLANs and will be working with the customers to renumber into new IP addresses.  As we stated, there will be a transition period where both IP addresses work so customers can make the necessary configuration changes.
 

HalfEatenPie

The Irrational One
Retired Staff
My apologies for the second message.  It was sent without our prior approval.

Our message is accurate.  We are implementing private VLANs and will be working with the customers to renumber into new IP addresses.  As we stated, there will be a transition period where both IP addresses work so customers can make the necessary configuration changes.
Thanks.  It was pretty confusing.  Also kinda surprising how fast you guys integrate everything into your own infrastructure and system.

Anyways excited to see how it pans out for the future.  
 
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TheLinuxBug

New Member
Is Quickpacket acquiring all of Sliceboxes assets or only the ones in LA?  I know they have servers in LV and I am assuming they are unaffected by this?

Cheers!
 

qps

Active Member
Verified Provider
Is Quickpacket acquiring all of Sliceboxes assets or only the ones in LA?  I know they have servers in LV and I am assuming they are unaffected by this?

Cheers!
We have only acquired the Los Angeles customers.  The Las Vegas and Fremont locations remain with Slicebox/T-Rex.
 
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