Recommendations for knowledge base software

[Virtovo]

I'm looking for some software to set up a knowledge base and wondered what options might be out there.  Ideally looking for a free or low cost self hosted solution.  Ease of use takes priority over features.  Really looking for peoples opinions on software they have used personally. 

 

[HalfEatenPie]

Most billing software comes with KB access last I remembered. 

I know many people here use WHMCS's built-in Knowledgebase system. 

For others they use Wikis (usually DokuWiki is a pretty commonly used script).  

Hope this sets you in the right direction  

 

[mikho]

Wikis are a good way to start, make sure you write good instructive topics and that the content is searchable.

 

[Virtovo]

Thanks, we've tested out a few different products now and will likely be moving forward with phpmyfaq.

Seems to have a long history (since 2004) and a reasonable security record.

 

[InertiaNetworks-John]

Thanks, we've tested out a few different products now and will likely be moving forward with phpmyfaq.

Seems to have a long history (since 2004) and a reasonable security record.

We are also planning on using phpmyfaq in 2014, so good choice.

 

[nunim]

Wikis are a nice choice but if you're not familiar with wiki syntax it can be annoying.  I've actually used a WordPress plugin that works really well and is extremely easy to use/setup.

 

[mikho]

Wikis are a nice choice but if you're not familiar with wiki syntax it can be annoying. I've actually used a WordPress plugin that works really well and is extremely easy to use/setup.

What plugin have you used?

 

[NodePacket]

If it helps, the zendesk knowledge base is really neat and awesome!

 

[professionalxen]

Dokuwiki might be just the right thing for you.

 

[nunim]

What plugin have you used?

I have used this one, I've played around with some others that have more features and options but I didn't need anything fancy.

 

[mikho]

I've tried that one once, wasn't exactly what I wanted at that time but added a bookmark on that plugin for future reference.