The 'Verified Provider' forum, I added with the mindset of a little safe-haven where a provider can ask a question to other providers without judgement of the community. It's not really used for that, but for example if I represented a provider and wanted to know how someone else would of dealt with a situation, that is where I would ask it.
Staff forum is private, because well, yeah. We don't talk smack but there are threads in there for plans / talking about what I need to do, etc. "Note to self" type threads and what not. It's where we sit around and drink scotch and smoke fine cigars in an virtual office of rich mahogany.
But I understand where you guys are coming from.