As we grow, I noticed that I am getting very disorganized. While I have a great idea of what needs to be done, I occasionally forget something or forget to inform my employees so there's some miscommunication somewhere and everything goes awry. I was thinking about a case/task management software and was wondering if any of you guys had any ideas? I like the idea of a Wiki type setup as part of it. This works pretty splendidly, actually, because we're looking at a few Atlassian products. I was thinking that Jira and Confluence would work well in this situation, plus they would integrate with our other Atlassian interests. My concern is that Jira looks very scary. I'm also open to alternatives, so any experiences/ideas/what you guys do?