amuck-landowner

Things that happen or annoy you in this industry...

tonyg

New Member
Sometimes this is the only way for a customer to know what their randomly generated password is.
Of course there is, how about display the username and password on the original http SSL connection.

There is no need to send an email with personal info like many providers do.
 

DomainBop

Dormant VPSB Pathogen
Sometimes this is the only way for a customer to know what their randomly generated password is.
Why not make the randomly generated server password and/or keys available in the control panel instead of emailing it in clear text?  One example of a panel that uses this method for passwords and keys is NephOS (one of my favorite custom VM control/billing/account management panels http://nephoscale.com/hybrid-cloud-oem-licensing/ )
 

trewq

Active Member
Verified Provider
Sometimes this is the only way for a customer to know what their randomly generated password is.
Make them login to the panel and change it before they can access it. If it's KVM then you need to display it once somewhere, probably not in an email though.
 
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Abdussamad

New Member
I'd like to see providers list payment methods they accept in a standardized way. A link to a page titled payment methods would be ideal. Right now the closest thing to a standard is to go through WHMCS ordering until you hit the last page where they are all listed.
 
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ghostfrompast

New Member
When providers preach about something they have no clue about. e.g security
When providers offer something then can't deliver. E.g security services.
When providers use fake accounts to praise themselves.
When providers steal content and post it on their blog.
When providers open new "companies" after old ones failed miserably due to getting hacked. Same ones who reached.

You can run but you cant hide.
 

TekStorm - Walter

New Member
What bothers me is when you get a service and they say they are going to do something and then dont follow through with it, they promise you the world until they get your hard earn cash and they says they never said that. Like with this data center we dealt with they just up and cut us off without any notice so they could move the center across the country and then we had to scramble to get a new service provider. Then they came back like nothing had happen and expected us to go back to them.
 
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