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  1. zomgmike

    Billing and ticket panel options? WHMCS, HostBill, Blesta and ClientExec... what else?

    Ubersmith is an expensive but all-around decent product.  Here's how I'd rate it: As datacenter management software - 9/10. As billing software - 7/10 As ticket/CRM software - 3/10 (at best...probably deserves more like a 2) So their priorties may not be aligned with yours if you're looking...
  2. zomgmike

    WHMCS Override Auto-Suspend feature.

    It does not, however, push back termination.  So if you auto-terminate after 7 days, your 5 day delay doesn't delay the termination.  That still comes 2 days later.
  3. zomgmike

    [Confirmed] GreenValueHost being sold to XFuseSolutions

    I originally misread this to mean multiple wives and almost spit out my coffee.  Just thought I'd share that. If the $1600 price tag is accurate, if the 200 servers thing is accurate, and working off the assumption that the servers are reasonably full*, I'd imagine that just about anyone could...
  4. zomgmike

    Renting vs Owning Hardware: Things to Consider

    I do realize it's just an off-the-cuff example and you even noted it as just an example, but I've got to comment.  That's a higher-mid-range quote for the dedicated server (holy setup fee, batman!) and a pretty stelllar price for the colo (especially if it comes with free rack/derack.)  Not that...
  5. zomgmike

    [ASK] VPS Business from HOME?

    If you're short on cash, I recommend learning on the machines you have at your home, but not as a business.  Set up a lab and really learn what you're doing.  Doing it that way is pretty close to free.  Spin up some VMs. Try to break your own configuration. Fix it. Do it all again.  Then, when...
  6. zomgmike

    Domain Reseller accounts

    +1 for enom.  I haven't used them in a few years, but if I recall correctly they had some feature that would let you renew a domain that had been on your account that had just expired.  It's useful for the clients who forget to pay their bill and then come to you to fix the "oops." It's been a...
  7. zomgmike

    What is better: Renting or owning your hardware?

    Depends on which pros and cons match your situation better. Renting:  - Low cost of entry  - Able to be cancelled at any time  - Typically includes hardware replacements for failed hardware. Buying:  - Higher capital expenditure  - Requires you to have hot spares on site/pay remote hands...
  8. zomgmike

    I need a rackmount chasis custom built.

    I hate to suggest something that requires a heavy redesign, but maybe you can work from the angle of remodeling an older-style 4u chassis that you can find on ebay.  So rather than start from scratch, you can find a similar looking chassis on ebay and modify it. Building an entire chassis...
  9. zomgmike

    Best place to find coders?

    This can't be understated.  If you're looking for someone for a big project, try tossing them a few small projects first.
  10. zomgmike

    What are my options for a low power server?

    You should be able to find a stripped down older server and build it back up for sub $100. Because the offers change so frequently and are at such a variety of places, it's best to run the search yourself. Go to google shopping.  Search for "1u Server" and filter for the price between $10 and...
  11. zomgmike

    Hardware Vendors

    For Supermicro builds I've been pleased with ICC-USA.   They're one of the oldest Supermicro vendors.
  12. zomgmike

    Free cPanel reference posters. (24"X36")

    Maybe they ran out and needed to get more printed.  Just ordered.
  13. zomgmike

    [Industry Question] How Do You Pay Support Staff?

    Regarding overtime, to the best of my knowledge our field is exempt from overtime laws in most US jurisdictions.  If the employer chooses to provide overtime pay, that's  (legally speaking) going above and beyond. I'm not a lawyer and not well-read on law, just the answer I've seen in each...
  14. zomgmike

    [Industry Question] How Do You Pay Support Staff?

    There's no short answer to that question.  The pay fluctuates with experience, benefits, technical skills, customer service skills, and that certain je ne sais quoi that is important in all jobs.  Toss in that you're asking specifically about small hosting companies and all the numbers change a...
  15. zomgmike

    External Email

    Are you happy with SendGrid?  Was considering using that myself.
  16. zomgmike

    How to gauge the quality of a provider's network

    One thing I didn't see mentioned yet is the importance of doing all those traceroutes during different times of the day.  You might see really different results during peak hours.  You can also check if it's being observed by others by cross referencing that with...
  17. zomgmike

    Providers that need reviews

    I agree, to an extent, that purchasing a VPS just for a review isn't entirely perfect.  That said, it might be a pretty good way to get a general idea.  I mean, who doesn't test drive a car before they buy it?  Who doesn't look at crash test ratings? A VPS bought just for reviewing isn't...
  18. zomgmike

    Two-Factor Authentication

    When it comes to security nothing replaces dillegence, but 2 factor authentication is a good place to start.  Hacks happen daily, but two factor authentication is a good way to ensure that even if your password gets out that you're still protected - at least long enough to change your password...
  19. zomgmike

    Florida Datacenters

    colo5 is in jacksonville
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