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I have used the product, i know who owns it, is just that by judging by their forum is abandoned. Lots of issues, no immediate fixes. No social network interaction since a while... licensepal dont even sell the license... (coming soon)

Are they updating the product frequently?

that's a well managed server apparently.

How about ArticDesk? they are kind of inactive?  Use: General Computer Support.  Thanks to all the users that replied.

is it secure? I mean it is kind of slowly updated

In search of a good helpdesk (self hosted) What do you use?  Not necessarily hosting oriented.

Interested in this: Recently (thanks to @TheLinuxBug) I've found some pretty interesting things about my own networking 

How come your top uptimes arent linode, ramnode and all of that? Anynode and hostigation, whats that? 

It was a compliment hehe :)

oh come on, i have 3 vps with your business and you are tempting me to sign up to your shared services. ...

We are slaves of the system. No time... No life.

Being sincere. Does anybody use it?

Beautiful job. Hope we get to see the WHMCS integrated to that. Again, beautiful job, it inspires confidence.

Sure because demanding like a boss is going to resolve the problem. I dont see any scamming tactic. Is a long weekend in the USA, Labor day is it? So billing , not even banks open.

Same thing here @HalfEatenPie  . But in my case is OVH powa!!!

Mine is hammered 24/7. Anyway WAF and strong passwords, and you shouldnt worry.

Exactly my point. He is paying a low amount, yet received great support. Budget or not it doesnt matter, the price is super economic. He can complain all he wants, but could have used that time to cooperate with your staff and solve the issue. Good luck

So for 4 dollars you are making a big issue? This has to be the most economic reseller account. Do you know how much cost a reseller account from a reputable good company? Is over 30 a month. I'm surprised they are giving you support for 4 dollars. ...

how much you paid?

Still filling the first dedi or you already expanded to more dedis?