I had a vps with your company. Certainly the service was great and the support too. But you know this a different category, different issues, lots of more tickets.
How do you compare in terms of customer support and quality of service versus players like Stablehost, Hawkhost, etc? Is a fair question since the prices are too low.
You nailed it. @DomainBop.
tl;dr 99% of my hosting purchases are for business and I want to make sure my data will be safe
Is not even downtime the problem, is the data.