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Hmm. I wonder what happened. Legal reasons?

+1 for WHMCS. Before using WHMCS we maintained a handful of separate systems. So, haven't looked back. But I will agree you really can't track times with hitting the Reporting tab in WHMCS.

Have your friend opened a ticket with them and find out. That's probably the best source right now.

Should be enough time to work out the arrangements. I can send you a PM?

Then get it unmanaged. But know that you will need to fix any issues not included in support yourself or pay your provider too. If you really want to learn fire up a linux or windows vm on oracle virtualbox.

What's your time frame for IPv6? We are still working out some additional network/peering arrangements on East coast. Otherwise, could provide you what you are looking for today. If you are still interested let me know and I can submit a PM as we haven't re launched our new VPS Reseller pricing...

+1 rage4.com

PM me and let me know what details you'd like to see. We are re shaping our reseller program and plan to re launch it next month along with other services.

You could ask your host to build a minimal install of the version of Linux you like. Or provide your own and see if they can add it. They of course would probably want to scan it and make sure it's free from all things malicious. There are some community contributed minimal installations of...

Just quickly browsing through that script from lowendbox looks like it pulls the latest versions could be wrong. What about that won't work? Minstall seems promising.

Mostly due to limitations of the software and as others said many tickets with hey change my password. Back in the old days that was something you were accustomed too and some had scripts then. But now days is so trivial why even mess around with reset password tickets. @BlueVM since you...

That's probably 16 gauge wire.

Most providers simply urge you to change your password immediately once you are given credentials you input at the time of order. Any person worried about security would IMO.

I will add if you have a PBX you can record your phone calls so things can be tracked also just not as easily as tickets, live chat, emails, and IM. You will of course need to let the caller know as it's illegal in the US to not inform them. For budget VPS I am all for no support. You will...

Was it right? Probably not. We could all guess all day what really happened. The truth will probably never will be told. But if I had to guess, the VMware Hypervisor was compromised.

We local, toll free and Google voice route to Elastix box works like a champ when the Sangoma card doesn't need to be recomplied against kernel updates :D . We had one customer call CubixCloud for support over phone. Other than that basically 100% of our transactions are conducted over email...

We don't accept eCheck through PayPal but Authorize.Net. We allow service to be rendered. It's usually only used by big businesses rather pay by check so not an issue for us. We've had one small business pay with eCheck before and it was returned and that haven't happened in 6 years. So...

Not using it. Thought about making it a requirement this year sometime.

That's pretty sad. I've never seen a provider charge sales tax on Internet services which VPS hosting would be considered IMO.

We prefer the approach of automated recurring billing but with credit/debit/bank account. PayPal has been good too.