Ermehgerd! HOST XYZ NO PIKUP PHN, ME TWEET 2 MIN AGO, NO RPLY! THEY SCAM!
Are 24khost Servers Down?
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We do this, though then we get bitching that they couldn't find our twitter twat or whatever it's called. Because, like every other company on the planet, ours follows the naming convention of twitter.com/<companyname>.
Aldryic C'boas
The Pony
This exactly. I know a few companies are running at least their Solus masters, if not their billing platforms, on our nodes; and I'm honoured that they trust us this much. But realistically - we've spent a long time building that reputation of trust (to the point that we still have some clients that bitch when we ask for permission to fix things rather than dive right into their VMs).. how many providers can you name that you would trust with such sensitive information? Hell, that's why our stuff is in-house - sure we use our DoS filtering on our own stuff, but primarily because we absolutely refuse to let client info leave our hands.
drmike
100% Tier-1 Gogent
I'll vouch for 24khost, good company. Services perform better than many competing offers. Fairly good networks.
Being fair about things, the weak point like most low end style companies is the support. It can be random and even slow. Obviously someone is working around their life and sleep
An outage like this should have been caught by proper monitoring software and notifications to the owners phone(s).
Being fair about things, the weak point like most low end style companies is the support. It can be random and even slow. Obviously someone is working around their life and sleep
An outage like this should have been caught by proper monitoring software and notifications to the owners phone(s).
I think 24Khost outsource all support. Fairly sure the owner isn't particularly technical, so he's reliant on contractors or the DC's for support.
He has actually admitted to not being "technically" inclined, so I'm sure he won't argue with that. I am fairly certain that he rely's on Devon from Cloud3k/RockMyWeb for everything "techical". It's also probably not Colostore providing the support, though they are extremely hard workers and a bunch of great people. Every time I'm at the DC they always give me a hand with whatever I need. I even had the owner/President reply to my tickets personal just recently.
I find it ironic how 24k is half-dead but I've had better uptime with them than most of the hosts I use.
Although it's getting ridiculous how long it's been comatose; hand-over, or partner, or get back in the game. I know lots of people who could run the show.
Although it's getting ridiculous how long it's been comatose; hand-over, or partner, or get back in the game. I know lots of people who could run the show.
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I've never been down, both of my VPS work... I'm guessing one or more of his deds failed and he hasn't brought them back up.
libro22
Member
Yeah still no reply, unfortunately.
Okay about tickets. Yes I have been slow. Lots of life stuff happening. Between server failures, disk failures, network issues. I have been having a ball. Don't think I have deserted. Just trying to get everything fixed up. I will hopefully in the next 2 months have everything back to normal. Don't run away. We are not. I will hopefully get all tickets answered this afternoon.
i hope you can resolve support tickets soon, i am missing some few disk space which I urgently need.
Do you guys need any help with anything? I will be at Colostore tomorrow moring 9AM EST. More than happy to help.
Thanks, I think he does have a manager though. Just figured I'd offer a hand if he needed me to do anything while I'm there.