IBM did buy the company, however the issue is whether they are now Resellers, can we now say that IBM is a reseller for the world wide web, or because they are located in the USA they are not a reseller for China who more than likely owns the loan on the hardware, a reseller adds value in two areas as you pointed out 1) the server he may monitor or add to the server as a technician or 2) the service, interaction with the client and the data center to expedite both parties requirements I add value in the two mention areas.
What the hell are you on about?? you don't need to complicate things more than they are, IBM bought Softlayer, so technically they are now a division of IBM and hence Softlayer gets their pay check from IBM, if IBM sees fit to mark up ther product 150 percent then so be it, it's their company now! and we are not talking about IBM, we are talking about you and Datashack..
You can't even give a simple answer like where the server is located and instead lash out at a potetial client and you expect us to believe that you have value added services like server monitoring? and tech support at datashack is quick enough that I don't see how you being the middle man can expedite the process? it's more like you are adding an unnecessary step to the process..
By the looks of it, your logo took a whole 2 min to design in MS paint and you plastered what ever pics of datacentres you can find on google which exemplifies you are not willing to take any effort in your business and I can't really see you making any effort in the satisfaction of your client, you are just there to take their money!
--just to add, I doubt you are Mark Grannum, you are some dude from India looking to make a quick buck! you should take your shit over to digitalpoint I think you will feel more at home there!