Delisting IP from Hotmail spam database?

Discussion in 'Hosting Talk & Reviews' started by bigcat, Jun 5, 2013.

  1. bigcat

    bigcat Member Verified Provider

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    Does anyone have successful experience delisting IP from Hotmail/Outlook due to spam? My IP range was blocked few weeks ago and so far Hotmail support wasn't very helpful. I use this form and got some unhelpful reply few days after. Anyone know better contact method for this issue?

    This is for cPanel shared server and I already suspended all the spammer. 
     
    Last edited by a moderator: Jun 5, 2013
  2. rsk

    rsk Active Member Verified Provider

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    If the IPs belong to your datacenter, I suggest you contact them with your datacenter email.
     
  3. Damian

    Damian New Member Verified Provider

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    Good luck. One of our Colocrossing IP blocks has been blocked by MSN/Hotmail for almost a year (or more), and it's impossible to get them to lift it. Even Mandrill has occasional issues with getting delivered to Hotmail.
     
  4. bigcat

    bigcat Member Verified Provider

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    May 18, 2013
    It ours(company)

    I manage to delist some IP before but this time they blocked the whole subnet  <_<

    Mind you that this is new IP and there are no spam history before
     
  5. shovenose

    shovenose New Member Verified Provider

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    One of the IPs we got was blocked and they removed it within an hour with no hassle...
     
  6. rsk

    rsk Active Member Verified Provider

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    May 18, 2013
    There you go? hhhh
     
  7. bigcat

    bigcat Member Verified Provider

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    May 18, 2013
    How did you contact them?
     
  8. texteditor

    texteditor Premium Buffalo-based Hosting

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    May 19, 2013
    Send them a bunch of unsolicited emails asking for removal until they remove it, just in case one of your requests gets skimmed over
     
  9. shovenose

    shovenose New Member Verified Provider

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    The irony.