Fraud Record

Discussion in 'Hosting Talk & Reviews' started by LimestoneNetworks, Oct 27, 2014.

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  1. LimestoneNetworks

    LimestoneNetworks Member Verified Provider

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    In your experience, how effective has Fraud Record been at avoiding fraudulent orders? 
     
  2. rds100

    rds100 New Member Verified Provider

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    In my experience - more effective than MaxMind.
     
  3. LimestoneNetworks

    LimestoneNetworks Member Verified Provider

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    Oct 15, 2014
    Do they tend to have a lot of false positives? We've noticed that happens quite a lot with Maxmind.
     
  4. rmlhhd

    rmlhhd New Member Verified Provider

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  5. Steven F

    Steven F New Member Verified Provider

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    It's not really something that (currently) has any false positives. It is what you make it. It provides information, sometimes, about certain fraudsters. I know Harzem had plans to really improve on it, but I don't know where he is at with that. Right now, you would need to review the FraudRecord cases yourself. You could run it automatically, but there's no way to see how credible a report is without viewing it (though, there are exceptions).
     
    LimestoneNetworks likes this.
  6. LimestoneNetworks

    LimestoneNetworks Member Verified Provider

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    It's true that we do advertise with them, but this thread is to get some opinions on the efficacy of their service in general.
     
  7. Awmusic12635

    Awmusic12635 Active Member Verified Provider

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    I would highly recommend it. Has stopped a large number of fraud signups that maxmind allowed through
     
    Last edited by a moderator: Oct 27, 2014
  8. ndelaespada

    ndelaespada Member Verified Provider

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    If several different companies report the same user for spamming then I definitely don't want that user as a client; I've seen other cases where the user is reported for not making the initial payment after signing up.. that's not necessarily a user I would ban...

    Fraud Record is very useful and we use it in conjunction with maxmind as well.
     
  9. Xeepi

    Xeepi New Member Verified Provider

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    It helped us alot, we use both Maxmind fraudcheck and FraudRecord as second, sometimes Maxmind just let some suspicious orders go through, FraudRecord just report that.

    I would recommend every provider to use it, it's totally free and you have no reason not using it.
     
  10. Enterprisevpssolutions

    Enterprisevpssolutions Article Submitter Verified Provider

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    Use them with maxmind and common sense, you should be ok.
     
  11. M-HSN

    M-HSN New Member Verified Provider

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    Oct 25, 2014
    We are using Maxmind but it seems Fraudrecord is much better, however in my experience Fraudrecord is based on other company's record, hmm ?
     
  12. Xeepi

    Xeepi New Member Verified Provider

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    Oct 27, 2014
    Yes, that make sense and scammers will have little chance to fraud.
     
  13. Kakashi

    Kakashi New Member Verified Provider

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    Pretty much this. Can't take both at face value, so use both of them + common sense and most of the time it's ok.
     
  14. LimestoneNetworks

    LimestoneNetworks Member Verified Provider

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    Thanks for the feedback you guys. I'll pass on the info to our abuse manager. Kudos to Harzem.
     
  15. Onra Host

    Onra Host New Member Verified Provider

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    Its a great add-on feature since its a community reviewed database. Maxmind is a good add-on as well, but should be taken with a grain of salt half the time. I;ve had users marked as 80-90% fraud and been the best of customers...and had users marked .02% who tried to SPAM 5 minutes after service creation.   
     
  16. Xeepi

    Xeepi New Member Verified Provider

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    Oct 27, 2014
    Wondering if you have figured out the reason why "users marked as 80-90% fraud and been the best of customers". maybe they are making order using VPN which cause the maxmind high risk alert?
     
  17. concerto49

    concerto49 New Member Verified Provider

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    Could also be the country, a shared ip or many other reasons.
     
  18. Licensecart

    Licensecart Active Member

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    It works alot we have to do some manual checks but only do them if something is suspicious. 
     
  19. AutoSnipe

    AutoSnipe New Member Verified Provider

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    I check users just after they join up and then check once every 7 days for any changes just to keep track of what is going on.


    I think fraud record is wonderful :)
     
  20. sshgroup

    sshgroup New Member

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    Nov 3, 2014
    not so good but not bad too ,  it's some thing can't be explained  so clear, people with less experience in fraud can be very effective.but ....