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Discussion in 'Hosting Talk & Reviews' started by LimestoneNetworks, Oct 27, 2014.
In your experience, how effective has Fraud Record been at avoiding fraudulent orders?
In my experience - more effective than MaxMind.
Do they tend to have a lot of false positives? We've noticed that happens quite a lot with Maxmind.
You should know, your advertised on their site :wacko:
It's not really something that (currently) has any false positives. It is what you make it. It provides information, sometimes, about certain fraudsters. I know Harzem had plans to really improve on it, but I don't know where he is at with that. Right now, you would need to review the FraudRecord cases yourself. You could run it automatically, but there's no way to see how credible a report is without viewing it (though, there are exceptions).
It's true that we do advertise with them, but this thread is to get some opinions on the efficacy of their service in general.
I would highly recommend it. Has stopped a large number of fraud signups that maxmind allowed through
If several different companies report the same user for spamming then I definitely don't want that user as a client; I've seen other cases where the user is reported for not making the initial payment after signing up.. that's not necessarily a user I would ban...
Fraud Record is very useful and we use it in conjunction with maxmind as well.
It helped us alot, we use both Maxmind fraudcheck and FraudRecord as second, sometimes Maxmind just let some suspicious orders go through, FraudRecord just report that.
I would recommend every provider to use it, it's totally free and you have no reason not using it.
Use them with maxmind and common sense, you should be ok.
We are using Maxmind but it seems Fraudrecord is much better, however in my experience Fraudrecord is based on other company's record, hmm ?
Yes, that make sense and scammers will have little chance to fraud.
Pretty much this. Can't take both at face value, so use both of them + common sense and most of the time it's ok.
Thanks for the feedback you guys. I'll pass on the info to our abuse manager. Kudos to Harzem.
Its a great add-on feature since its a community reviewed database. Maxmind is a good add-on as well, but should be taken with a grain of salt half the time. I;ve had users marked as 80-90% fraud and been the best of customers...and had users marked .02% who tried to SPAM 5 minutes after service creation.
Wondering if you have figured out the reason why "users marked as 80-90% fraud and been the best of customers". maybe they are making order using VPN which cause the maxmind high risk alert?
Could also be the country, a shared ip or many other reasons.
It works alot we have to do some manual checks but only do them if something is suspicious.
I check users just after they join up and then check once every 7 days for any changes just to keep track of what is going on.
I think fraud record is wonderful
not so good but not bad too , it's some thing can't be explained so clear, people with less experience in fraud can be very effective.but ....