Ok so i signed up here to address this....
your accusing me of telling half a story well if im guilty of telling half a story that makes you guilty of telling a quarter of a story.
firstly we weren't slamming you in anyway we where publicly addressing what happened and that someone had ruined something that was a genuinely good thing we where trying to do. So trying to slam us is rather silly we didn't blame you in anyway and we told the truth of what happened....
to explain what actually happened since you didn't..
we made a public ssh user with no privalleges it was a regular user for SSH tunneling and with access to IRSSI for the people in turkey the turkish regime is cracking down because of wide spread protests and is censoring the internet in attempts to thwart peoples ability to organize. we where genuinely trying to help some people and because of the user having no real privaleges and our readers are usually decent people we didn't think any real harm could come from it.
we where wrong and we did publicly apologize about it and any damages that came from it , which i am gladly willing to pay for any damages done.
the server was bought for us by reader and friend and donated originally to run an IRC (which you don't allow) and the person who bought the server knows very little about hosting and didn't think to read the TOS so when we first got the VPS we setup an IRC which your staff asked us to shut down and we did.
we said we where unhappy with your service because we where, It was donated to us and we where greatful and tried putting it to good use since we couldn't do alot with it do to your TOS (do things we would have liked to with it)
the quality of your service isn't bad an we had never said it was.
we had asked for a refund for the remaining months because we would have liked the person who donated it to us to receive some of their money back for the months we didn't get to use, which i didn't expect to receive but i figured i would ask and try to get some of their money back.
also you did not address the fact that we where asked to disable the proxy, WHICH WE DID and the proxy was shut off immediately after that ticket and we removed the user, then a whole 39 minutes after (keep in mind the server was off most of that time, and the proxy had been disabled) you said someone had attempted to use our server to hack your "hardware node" but the server was off most of that time, and the SSH user was removed no one was on the server during the 39 minutes between you asking us to remove it, and you telling us someone abused it.
so was the hack attempt before you asked us to disable it and you didn't notice? or was someone able to hack into one of the ssh users that wasn't public? If you don't mind me asking.
and since we didn't buy the VPS and weren't the only people using it we regrettably didn't spend the time to read your terms of service fully which in retrospect we should have.
If you want to be paid for damages let me know, but tell the full story we didn't attack you in anyway about suspending us,and we didn't decline to comply or behave like jerks in anyway. We where trying to help others.
It was an error on our part but we where planning on allowing people to SSH tunnel for a few hours just so some of our followers in turkey could get on facebook and twitter it was a rash decision that we made.
so sorry securedragon, let me know what damages to pay for and how much. If you want send me logs of the hack attempt and what was damaged and i will gladly pay for it.
