Is HostBill worth its Price ?

Discussion in 'Operating a Hosting Business' started by XiNiX, Oct 11, 2017.

  1. XiNiX

    XiNiX New Member Verified Provider

    Jul 21, 2014
    We are planning to switch to HostBill for our upcoming project.
    Any one using HostBill here ?
    How would you rate it compared to WHMCS ?
  2. CubeData

    CubeData New Member

    May 23, 2017
    too expensive... stuck with whmcs and/or not really sure what to say to you.
  3. Servers4You

    Servers4You Member Verified Provider

    Mar 26, 2015
    Never used HostBill & never will. Far too expensive & lacks tons of stuff...

    The admin interface is extremely weird, hard to locate things & is complicated & the theme is completely nasty. However, I have known customers to use it without issue - my main issue is support for the software after the first year, which I find ridiculous ($50/ticket), if you have a software, you should support all your customers in my opinion, not charge them for support. Which is why I like WHMCS, they provide support & updates for a fixed annual price (I have an owned license, just fyi), which comes with unlimited tickets & updates within that time frame, which is acceptable, as I would expect to contribute to the further development of the software, but not on a per ticket basis.
  4. Donn

    Donn New Member

    Jun 29, 2015
    I would say it way overpriced. Unless there is a specific feature you are missing with other billing systems such as WHMCS and Blesta
  5. oneilonline

    oneilonline Member Verified Provider

    Jan 14, 2014

    Not sure who would buy into it...?
  6. Swiftnode

    Swiftnode New Member Verified Provider

    Aug 30, 2017
    We are in the process of migrating a client from Hostbill to WHMCS. They paid like 5k for the 'everything' package. And something like $50 annually for automatic updates, and the automatic updates have completed stopped working, reaching out to Hostbill support and they're extremely lackluster. For the amount of money this client paid the support should be bending over backwards to help resolve issues.

    Speaking with the client I asked him what the decision process was like for Hostbill over WHMCS and it basically came down to a DCIM/IPAM module (which is available third party for whmcs) and the NOC-PS module. (also available third party for WHMCS)

    Hostbill seems a bit clunky interface wise, it has a decent amount of features but the support is where they really seem to be lacking. For the pricing they should have much better response time and response quality.
  7. ohostme

    ohostme New Member

    Oct 20, 2017
    Never used them. One time i asked them if they can provide a demo to see their features but the rejected and told to me to buy.
    I am using Blesta and i am happy with it.
  8. HostOjo

    HostOjo New Member

    Oct 1, 2017
    WHMCS have more features than HostBill , I recommend WHMCS.
  9. stefiee

    stefiee New Member

    Oct 5, 2017
    Invoicing in HostBill and WHMCS is much the same. I find HostBill a little simpler to use, because you can select from your predefined products and set quantity per invoice line directly in the invoice, without having to make a quote first.
    but hostbill does not at least have an online demo.
  10. HaBangNet

    HaBangNet New Member

    Jul 3, 2017
    infact Hostbill is better if you intend to sell cloud and got much more feature than WHMCS, only thing is that alot of plugin need to get directly with Hostbill
  11. web-project

    web-project Member Verified Provider

    Jan 28, 2014
    no its not worth of money as it's too expensive!
  12. 5hands

    5hands New Member

    Dec 23, 2017
    It's way to overpriced there was some decent features and the ticketing system was a bit interesting.