Is HostBill worth its Price ?

XiNiX

New Member
Verified Provider
We are planning to switch to HostBill for our upcoming project.
Any one using HostBill here ?
How would you rate it compared to WHMCS ?
 

Servers4You

Member
Verified Provider
Never used HostBill & never will. Far too expensive & lacks tons of stuff...

The admin interface is extremely weird, hard to locate things & is complicated & the theme is completely nasty. However, I have known customers to use it without issue - my main issue is support for the software after the first year, which I find ridiculous ($50/ticket), if you have a software, you should support all your customers in my opinion, not charge them for support. Which is why I like WHMCS, they provide support & updates for a fixed annual price (I have an owned license, just fyi), which comes with unlimited tickets & updates within that time frame, which is acceptable, as I would expect to contribute to the further development of the software, but not on a per ticket basis.
 

Donn

New Member
I would say it way overpriced. Unless there is a specific feature you are missing with other billing systems such as WHMCS and Blesta
 

Swiftnode

New Member
Verified Provider
We are in the process of migrating a client from Hostbill to WHMCS. They paid like 5k for the 'everything' package. And something like $50 annually for automatic updates, and the automatic updates have completed stopped working, reaching out to Hostbill support and they're extremely lackluster. For the amount of money this client paid the support should be bending over backwards to help resolve issues.

Speaking with the client I asked him what the decision process was like for Hostbill over WHMCS and it basically came down to a DCIM/IPAM module (which is available third party for whmcs) and the NOC-PS module. (also available third party for WHMCS)

Hostbill seems a bit clunky interface wise, it has a decent amount of features but the support is where they really seem to be lacking. For the pricing they should have much better response time and response quality.
 

ohostme

New Member
Never used them. One time i asked them if they can provide a demo to see their features but the rejected and told to me to buy.
I am using Blesta and i am happy with it.
 

stefiee

New Member
Invoicing in HostBill and WHMCS is much the same. I find HostBill a little simpler to use, because you can select from your predefined products and set quantity per invoice line directly in the invoice, without having to make a quote first.
but hostbill does not at least have an online demo.
 

HaBangNet

New Member
infact Hostbill is better if you intend to sell cloud and got much more feature than WHMCS, only thing is that alot of plugin need to get directly with Hostbill
 

5hands

New Member
It's way to overpriced there was some decent features and the ticketing system was a bit interesting.
 
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