Licensecart No Longer SolusVM Authorized Reseller

Discussion in 'Industry News' started by Jonathan, May 24, 2017.

  1. Jonathan

    Jonathan Woohoo Administrator Verified Provider

    388
    196
    May 27, 2013
    jonspw
    Wonder what happened here...

    shot-2017-05-24-14:23:42.png

    Screenshotted in case it disappears. OP at https://twitter.com/Licensecart/status/867031199608438784
     
    Last edited: May 24, 2017
  2. Lee

    Lee Retired Staff Retired Staff Verified Provider

    418
    204
    Mar 25, 2013
    Internal cash flow issues, does Solus require an up front or something and not enough buying licences?
     
  3. Jonathan

    Jonathan Woohoo Administrator Verified Provider

    388
    196
    May 27, 2013
    jonspw
    That's what I'm wondering about. I know for regular licenses you just pay for the license each month, and it is up front.

    I dunno how it works for resellers, maybe it's one that requires a lump-sum style agreement?
     
  4. Jonathan

    Jonathan Woohoo Administrator Verified Provider

    388
    196
    May 27, 2013
    jonspw
    From a source @ Solus:

     
    Lee likes this.
  5. Lee

    Lee Retired Staff Retired Staff Verified Provider

    418
    204
    Mar 25, 2013
    Seems odd then, you will always get the ones that don't pay and you end up with the cost for the month like it or not. But then you make sure they pay in advance and cancel before, only way with such slight margins.
     
  6. zafouhar

    zafouhar Member

    92
    42
    Jun 30, 2013
    If they work like cPanel then they may have a minimum amount and if Licensecart doesn't have enough licenses to meet the minimum amount then it makes no sense to continue offering Solusvm :)
     
  7. raindog308

    raindog308 vpsBoard Premium Member Moderator

    877
    674
    May 16, 2013
    Could be one of those "we make pennies per license, out of which we pay staff and take profit, and...oh crap it's the 1st of the month and we need to front another month's worth of Solus".

    It's also easy to get caught out on things like a large order cancels, disputes, etc. On paper, you may never need to pay your supplier before getting the customer's money, but it never works like that. tl;dr probably undercapitalized and running on thin margins.
     
    Clouvider-Dom likes this.
  8. maounique

    maounique Active Member

    349
    112
    May 29, 2013
    "We apologies" or not, there is one thing I do not understand.
    Why are yearly licenses to be refunded? As I see it, solus authorized licensecart to sell yearly licenses, they did, the agreement is now between solus and the end user, the middle man has nothing to do with it, they do not provide after market services. What if the store you bought your 1 year antivirus license gets under and your license is invalid and has to be refunded in part? Something is wrong some place, or their agreement with solus is crazy.
     
  9. Jonathan

    Jonathan Woohoo Administrator Verified Provider

    388
    196
    May 27, 2013
    jonspw
    I bet their one-year was just a monthly that got renewed, ie they could pay for up front. Perhaps with thin margins getting some people on-board with yearly made the business model work...for a while? Then perhaps it caught up and new ordering yearly's couldn't subsidize the low margins anymore.
     
  10. QuadraNet_Adam

    QuadraNet_Adam Active Member Verified Provider

    153
    85
    Jul 17, 2014
    Probably didn't have enough volume/customers.
     
  11. Tyler

    Tyler Active Member

    199
    93
    May 27, 2015
    Darn. It was nice because they were cheaper than SolusVM's pricing. Had I remembered them, I would have moved my licenses over to them (not saying it would have saved the company, but it probably would have helped had just a few others done it).

    I always liked Licensecart, too, and they have always been very pleasant.
     
  12. Jonathan

    Jonathan Woohoo Administrator Verified Provider

    388
    196
    May 27, 2013
    jonspw
    Licensepal still sells it for a bit cheaper than direct.
     
  13. maounique

    maounique Active Member

    349
    112
    May 29, 2013
    I don't think so, LC is not looking like a hit and run job and such a behaviour can't really look like anything else.
    Maybe Solus used some obscure clause to invalidate all licenses for some reason, being under a new management, I wouldn't think this is that far fetched as it sounds, maybe they are squeezing all the available turnips for the last drop of blood...
     
  14. Jonathan

    Jonathan Woohoo Administrator Verified Provider

    388
    196
    May 27, 2013
    jonspw
    Well it probably doesn't help that @Licensecart comes off as very stand-offish frequently attacking members in one of his vendor's forums for asking simple questions. That sort of behavior doesn't exactly attract new customers...
     
    River likes this.
  15. maounique

    maounique Active Member

    349
    112
    May 29, 2013
    So we have a standoff a la Burst vs. VD, none particularly pleasant or loved, but, if that is the case, my bet is that LC is not the bad"(est)" guy here.
     
  16. Jonathan

    Jonathan Woohoo Administrator Verified Provider

    388
    196
    May 27, 2013
    jonspw
    Oh man I'd forgotten all about that. Oh the good 'ol days...
     
  17. Lee

    Lee Retired Staff Retired Staff Verified Provider

    418
    204
    Mar 25, 2013
    From his Twitter feed. "We did state that this is an internal cash flow issue with SolusVM."

    Sounds like BS to me, trying to blame Solusvm having cash flow issues. If that was the case it would be affecting more than just him.

    He has seen this thread so could explain.
     
  18. igobyterry

    igobyterry New Member

    6
    3
    Apr 30, 2013
    I cannot go into specifics regarding the termination, however it was a last resort and not something we wanted to do. Further, SolusVM is not having any kind of cashflow issue (nor would it be logical for us to terminate a reseller if that were the case)

    We continue to have a good relationship with our other 3 distributors who are in good standing, at http://solusvm.com/distributors-2/

    As well, early next week we will have a page on our website for additional users to apply to become a distributor.
     
    Lee likes this.
  19. Lee

    Lee Retired Staff Retired Staff Verified Provider

    418
    204
    Mar 25, 2013
  20. Licensecart

    Licensecart Active Member

    368
    121
    May 22, 2013
    I've not been on here for a while and Callum meant with the solusvm product customers. Some how I've created a black hole, income coming in for every license didn't add up to our outgoings and I believe it's due to my kitty with InterWorx licenses and the InterWorx sales dropping so fast causing us to pay more for not what we were selling.

    That and something else I'm not sure on I assume it's licenses which were not paid and we paid for them (due to not having modules made). Nothing to do with SolusVM it's my fault and I'm working on getting back on track with Callum and Matthews help.
     
    ChrisM and Lee like this.