Live chat software

Discussion in 'Operating a Hosting Business' started by Mayers, Apr 29, 2015.

  1. Mayers

    Mayers Member Verified Provider

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    I was wondering what live chat software do you use? I've been using Live Helper Chat, it's a free script but works good. Used it to see how much it gets used. Are any of the paid scripts worth buying?
     
  2. MannDude

    MannDude Just a dude vpsBoard Founder Moderator

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    MannDude
    Licensecart, Profuse-Jim and Mayers like this.
  3. al3xt

    al3xt New Member Verified Provider

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    Oct 11, 2013
    +1 for zopim! you can look at olark as well
     
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  4. MightWeb

    MightWeb New Member Verified Provider

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    I've used Tawk.to for quite some time now, and it's been great. Highly recommend it.
     
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  5. Criot

    Criot Member Verified Provider

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    Zopim works well for us and I would recommend them.
     
    Last edited by a moderator: May 2, 2015
  6. GS-Dylan

    GS-Dylan Member

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    I haven't used any live chat software recently but back in the day Kayako was the best from what I remember. Haven't looked into them recently but I always really enjoyed there user interfaces, they always seemed a bit ahead of the times.
     
  7. River

    River Member Verified Provider

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    May 3, 2015
    I used purechat for the longest time, and it was great. But now they want to charge me money for what I've had for free for over a year.

    I'm looking into tawk.to as a free alternative, I'd suggest looking into both tawk.to and purechat.
     
  8. X3host

    X3host New Member Verified Provider

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    I'm currently use Zopim on my hosting but i'm managing to use livechatinc this chat is very good to use as i have tested with some operators before.
     
  9. Profuse-Jim

    Profuse-Jim New Member Verified Provider

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  10. River

    River Member Verified Provider

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    May 3, 2015
    The issues that I have with Zopim and LiveChatinc are their cost. It's much much more expensive than it really needs to be..

    I could understand $5-10/user/month but $30-200 per month per user is just crazy.
     
  11. Licensecart

    Licensecart Active Member

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    May 22, 2013
    We only have one user account but share it.
     
  12. GreenLionNet

    GreenLionNet New Member

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    We currently use Zopim but are planning to switch to WHMCS Live Chat add-on, it looks very cost effective.
     
  13. lolitseasy

    lolitseasy New Member

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    Apr 1, 2015
    If you need something basic for free, nelichso is also an option.
     
  14. expertvm

    expertvm Member Verified Provider

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    Jun 17, 2013
    Currently using Zopim, a nice and neat product
     
  15. Profuse-Jim

    Profuse-Jim New Member Verified Provider

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    You can try to use their "Start Up" program:

    http://startups.livechatinc.com/
     
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  16. QuadraNet_Adam

    QuadraNet_Adam Active Member Verified Provider

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    Zopim works well for us - can't complain.
     
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  17. gonggo

    gonggo New Member Verified Provider

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    Feb 26, 2014
    Do you have any trouble or any feature missed in your current LHC?
     
  18. NetDepot-KH

    NetDepot-KH New Member Verified Provider

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    Mar 20, 2014
    Livechatinc.com Working good for us and no much can complaint.
     
  19. Servers4You

    Servers4You Member Verified Provider

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    Mar 26, 2015
    S4Y
  20. WWW Hosting Services

    WWW Hosting Services New Member

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    May 12, 2015
    Zopim is fantastic but I like my live chat to tie in with my WHMCS and create chat logs in the clients profile etc. I like keeping everything organised and all in one place. This is why I am going to be shortly switching to the WHMCS live chat.
     
    Last edited by a moderator: May 12, 2015