amuck-landowner

New here, am i allowed to ask for input/reviews of my service?

tonysala87

New Member
@Jeffrey:

Im using Incero right now but hoping to add other providers (preferably with ipv6), They gave me deal (free ips, free bandwidth, and low cost h/w) on a old dual xeon e5620 machine with 96gb ram and h/w raid 4x 15k sas and gig unmetered, however they said they wont accept any SPAM abuse at all (so Im going to send a smtp block request ticket to them soon). There are ~50 vps deployed right now with 0 iowait, and 0.00 cpu load. 

There's no TOS yet, I need to add one.

I'm working with another guy (on here?) to redo the design (actually he's doing the design, i just need to setup a test bed for him to implement it).

My plan is to encourage user feedback, try and get some people working on cool projects highlighted on facebook and the homepage. So if anyone is using it for any cool projects please let me know. Then it should be easier to get other providers to donate resources. I asked Incero if I could get another machine and they said they had donated as much as they could. So I need more hosts, but for now we have plenty of resources :)
 
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tonysala87

New Member
@infinity, thanks, overnight i see some people from the uk signed up and verified! so it should be working fine. There was a bug for about 20 minutes where i wasnt actually sending the texts to the uk but that was fixed shortly after i asked for people to test on here!

eager for more site feedback (other than design)
 
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tonysala87

New Member
i'd appreciate any feedback now that the new design is live. I still need to ajaxify the vps status' e.g. when deployed it should change to green without reloading the page...

tU4EzJa.png

http://www.EduVPS.net
 
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drmike

100% Tier-1 Gogent
Pretty interesting.

I don't think it will fly though.  Gordon / Incero doesn't deal with abuse very well.  Not big enough to have staff to deal with issues.

That said, it is interesting and unsure what terms of service, but should tighten the use up massively.  Otherwise the free vps mentalities will be ticking the service in and will be fulltime job just to police new accounts.

I recall Incero offering a free beta test of their cloud/VPS and massive signups and quick deletions and withdraw of the offer.  Just saying.
 

drmike

100% Tier-1 Gogent
Facebook support = bad.  Just throw forums up on your site.  

It's interesting and idealistic.  Just too many fools when things are free.
 

tonysala87

New Member
Pretty interesting.

I don't think it will fly though.  Gordon / Incero doesn't deal with abuse very well.  Not big enough to have staff to deal with issues.

That said, it is interesting and unsure what terms of service, but should tighten the use up massively.  Otherwise the free vps mentalities will be ticking the service in and will be fulltime job just to police new accounts.

I recall Incero offering a free beta test of their cloud/VPS and massive signups and quick deletions and withdraw of the offer.  Just saying.
respectfully disagree.... they host simplenode, catalysthost, fliphost, and some other vps providers from what i see on their facebook

I used to do remote hands at a dc here in chicago, ive always loved tech stuff. The way I ended up with an incero server is by meeting them at sxsw (music festival in atx). this is me in the backpack: https://www.facebook.com/photo.php?fbid=542950889077843

They were launching their cloud beta there for sxsw visitors only and then robert clarke posted it on LET ( http://lowendtalk.com/discussion/8752/free-4gb-vps-from-incero ) telling people to signup with fake emails and abuse the service, so they killed all the signups from people who signed up from LET. 

They seem to have a decent sized team (8 or 9) with their own office inside the datacenter, one in austin, and one in the uk: http://www.linkedin.com/vsearch/p?f_CC=476965

https://www.facebook.com/photo.php?fbid=592656900773908

https://www.facebook.com/Incero/photos_stream

https://www.facebook.com/photo.php?fbid=562077947165137   << UK

their abuse system has been fully automated since dec 2012: https://www.facebook.com/photo.php?fbid=507615402611392

i already got some abuse tickets in the first 24 hours (after posting here) for sending spam and they automatically blocked smtp on the affected ips, then we later agreed to block smtp on the whole port.
 

drmike

100% Tier-1 Gogent
Incero is a small business and especially compared to the number of servers and clients and clients of clients.  Lots of VPS providers are with them and I've used oh, three resellers there I think :)

I like Incero, so no harm meant whatsoever.  Gordon just is a frazzled over worked Type-A personality.  Good dude, but when the blood pressure goes up, random happens and he's quick to cut customers loose.

Total blocking SMTP, yeppers, wise.  DDoS attacks will be the next issue.
 

tonysala87

New Member
I wouldnt say an 80gig network and thousands of physical servers is small, presumably you mean they're small compared to softlayer but massive compared to everyone on this board. Personally I like being able to talk to a ceo of a small company, but maybe im biased because he bought me a beer at sxsw when the booth was empty. Im sure not planning on having lots of abuse tickets, that would tick off any provider. at my last job we were told to pull the power on any server that got more than one spam complaint while working the overnight shift. if that happened on friday night the boss wouldnt be back until monday to approve reconnecting them

what do you mean about ddos? why would that be a problem? I only have a gig port.
 
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drmike

100% Tier-1 Gogent
Gordon is Gordon.  He's legendary in this segment of the industry.  Some decent folks ran his wrong side and some idiots ran that side too.  I like him :)  We go back informally probably 4+ years.

80Gig network + thousands of servers(?) + 8 staff.   Yeah, small, too small to cope with issues and bugged people.  He has the right prices and selling lots.

Trouble tickets, abuse, etc. just happen with free services.   Monster public at times.

A full weekend disconnect for a single spam complaint?  That's a bad policy.  Especially these days where taking sites down seem to be a sport.

You may only have a single Gbit port, but an attack can throw way more than that at the upstream network.  It's fairly common hazard in free land.

I think the project is admirable.  Lock the use cases down and who can sign up.  Watch the overall packet and network traffic.
 

gordonrp

New Member
Verified Provider
Gordon is Gordon.  He's legendary in this segment of the industry.  Some decent folks ran his wrong side and some idiots ran that side too.  I like him :)  We go back informally probably 4+ years.

80Gig network + thousands of servers(?) + 8 staff.   Yeah, small, too small to cope with issues and bugged people.  He has the right prices and selling lots.
Sorry, remind me how we know each other? I don't believe we've ever had a beer, talked on a phone call, nor ever met in person. Correct me if I'm wrong :)

As our servers are unmanaged 8 staff is more than enough for thousands of servers. 50% of our staff are full time developers, focused on automating every aspect of our business. On typical days we handle less than 3-5 support tickets. (sales tickets, setup tickets, etc are in the hundreds each week). I personally spend about 90% of my time on the phone, on skype, and on our website chat offering custom solutions for our clients.

Also as Tony pointed our our abuse system is largely automated, which our VPS provider customers praise us for. We also host two of the largest VPN companies in the USA, so we're well versed in automatically detecting abuse, letting our clients know about it, and keeping our clients happy. 

It would be awesome if people would talk to me in person before having an opinion about me, but I realize that's a tall dream.

Cheers,

Gordon
 
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gordonrp

New Member
Verified Provider
i'd appreciate any feedback now that the new design is live. I still need to ajaxify the vps status' e.g. when deployed it should change to green without reloading the page...

http://www.EduVPS.net
tony, I signed up, i like it, and quickly sent a udp flood :). I would suggest you limit pps per IP on iptables:

http://openvz.org/Traffic_shaping_with_tc#Limiting_packets_per_second_rate_from_container

Something like 200-500pps per IP would be more than enough for any legit use, even small gameservers.
 

HalfEatenPie

The Irrational One
Retired Staff
And... Gordon's here!  Hello!  

Edit:  Also, the way you said you sent a UDP flood with a smile.  Spooky.  
 
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