amuck-landowner

Quasi dedicated support plans starting from $299 per month

What is one quality you look for, when outsourcing the support or server management?

  • 24/7 Availability

    Votes: 0 0.0%
  • Price

    Votes: 0 0.0%
  • Interaction with techs who work for me

    Votes: 0 0.0%
  • How good the techs are ?

    Votes: 0 0.0%
  • All of the above

    Votes: 0 0.0%
  • Any other reasons, please add as comment!

    Votes: 0 0.0%

  • Total voters
    0
  • Poll closed .

Ben-SupportSages

New Member
Introducing Quasi Dedicated Support solutions from SupportSages

We always take pride in offering quality support at affordable prices (giving excellent value to the businesses), and in many pre-sales enquiries , we were being asked for semi-dedicated plans because of the expectation of consistency of the team members who knows the support policies inside out. It was a tough situation where we were not able to understand how our competitors offered semi-dedicated because our assumption was to share a 4 member team across two other clients for 1/10th of the price of a dedicated client and yet give good support.

It was only lately that we understood, it was not semi-dedicated as it literally means, and was more of a quasi-dedicated support with the features of a dedicated team, yet not truly dedicated or semi-dedicated.

So we are hereby introducing our quasi dedicated plans in the industry.

About SupportSages

SupportSages since 2009 have provided excellent value proposition for our customers, not just in support, but marketing, exploring their niche market etc and we are happy that all our clients who signed up with us back in 2009 are still with us and have grown manifold. None of them have review ratings below 4.5/5 in any of the hosting review websites (both paid and unpaid) and we are proud of it.

What makes us special ?
  • Quality - Ofcourse everyone claims to offer it, but we make sure that the service we ourselves offer to you, improves day by day so that we bring in value to your business.
  • Techs - 90% of them are certified. Sages are passionate about whatever they do and never ever compromise the values we adhere.
  • 24/7/365 availability - We are available 24/7, not just in a single channel, but multiple channels as well
  • Dedicated Account Manager - Sometimes you may need a third party opinion, our AMs have alteast 5 years experience in web hosting industry and is upto date. He will be responsible for your business with us.
  • We hear and learn from you - Continuous learning is in our culture and we don't forget our lessons. We implement best practices across all our clients.
  • Excellent track record - Growing from 4 sages in 2009 to 60 sages in 2019 is possible because of our habit of keeping promises. We have increased the review ratings from 1.5 star to 4.3 stars in just 9 months :)
  • Our philosophy - Better explained here - https://www.supportsages.com/philosophy/
Our Quasi (Semi) Dedicated Plans

Player - $299 per month

Level of Support - L1 & L2
Number of Helpdesk tickets - 100
Number of Servers supported - Unlimited
24/7 Service Monitoring - 20
24/7 Proactive Server Management - 5 servers
Admin Hours - 10 excluding the above 5 servers
Individual / Team chat with techs - Yes
Free Trial - 7 days
Setup time (except weekends) - 24 hours (can be 2-3 hours if emergency)

Price - $299 per month - Order Now!!

Leader - $499 per month

Level of Support - L1, L2 & L3
Number of Helpdesk tickets - 200
Number of Live Chat - 50
Number of Servers supported - Unlimited
24/7 Service Monitoring - 40
24/7 Proactive Server Management - 10 servers
Admin Hours - 25 excluding the above 5 servers
Individual / Team chat with techs - Yes
Free Trial - 7 days
Setup time (except weekends) - 24 hours (can be 2-3 hours if emergency)
Price - $499 per month - Order Now!!

Champion - $799 per month

Level of Support - L1, L2 & L3
Number of Helpdesk tickets - 400
Number of Live Chat - 100
Number of Servers supported - Unlimited
24/7 Service Monitoring - 80
24/7 Proactive Server Management - 20 servers
Admin Hours - 50 excluding the above 20 servers
Individual / Team chat with techs - Yes
Free Trial - 7 days
Setup time (except weekends) - 24 hours (can be 2-3 hours if emergency)
Price - $799 per month - Order Now!!

Coach - $1499 per month

Level of Support - L1, L2 & L3
Number of Helpdesk tickets - 600
Number of Live Chat - 200
Number of Servers supported - Unlimited
24/7 Service Monitoring - 100
24/7 Proactive Server Management - 40 servers
Admin Hours - 75 excluding the admin hours on the 40 servers
Individual / Team chat with techs - Yes
Free Trial - 7 days
Setup time (except weekends) - 24 hours (can be 2-3 hours if emergency)
Price - $1499 per month - Order Now!!

Contact us for any custom requirements at https://www.supportsages.com/contact/ . Don't hesitate to contact us. We may be able to match your current provider's price. Our free trial is to ensure that you have smooth transition of support.
Email : Benjamin.samuel@at@supportsages d.o.t com
Skype : ssages
 
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