Should service providers be able to refuse service based on country?
- Thread starter Wambo
- Start date
Providers should be able to run their company however they want. Nobody comes into your house and tells you how to fold your laundry or how to cook your steak, it's nobody else's business how you handle your business. Whether it's right or wrong is not and should not be a factor because the market will determine how well they do based on their own decisions and as consumers we all have the power to choose how we spend our money.
In short:
Business should have the right to choose how they run their company.
Consumers should have the right to choose how and where they spend their money.
In short:
Business should have the right to choose how they run their company.
Consumers should have the right to choose how and where they spend their money.
I'm pretty sure those laws only apply within the borders of the US. I'm not even sure they additionally apply to US-based companies doing business elsewhere...i.e., I don't think a woman in Saudi Arabia can sue Microsoft for gender discrimination under US law if they don't hire her. By the same token, countries that have more stringent laws would apply them to local hiring, service, etc.
The more I think about this, I'm pretty sure you can deny based on country simply by saying you don't serve that market. A business is under no obligation to serve all countries - you can simply say you lack the expertise (linguistics, culture, etc.) for that market and have made the decision not to accept orders from country X.
Disclaimer: IANAL.
And @drmike, what's with the anti-Semitic bullshit? You're quoting one man who was not an elected leader of Israel, shooting his mouth off 40 years ago. I can find you lots of kooks to quote if you want to start bashing entire ethnicities based on one individual.
If you seriously believe Israel intentionally bombed the USS Liberty then you are at odds with virtually every historical account and the US government itself, which not only concluded it was clearly a mistake but later released NSA tapes of the Israeli pilots' conversations which make it very obvious. Israel had zero motivation and probably wet its pants at the mistake, later paid compensation, apologized strenuously, etc.
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PacketPunks
New Member
In my opinion I think providers choose how they run their business, should that include banning entire countries from using said providers services is completely up to the provider.
lolitseasy
New Member
I mean every host has a different experience. If majority of their bad experience is from a certain region it's natural for them to generalize.
It should be up to the hosting provider whether they support a country, some countries have a high risk level (according to MaxMind and FraudRecord) however supporting as many countries as possible would also help your business succeed.
I would recommend supporting certain countries if you have a targeted audience, such as the European Union or just the United States
Regarding the China talk, we have always required secondary checks with clients of China just to verify orders however MaxMind usually stop orders and require them to contact support to get it overridden.
We get a lot of clients from the United States and United Kingdom for dedicated servers for projects or start up companies that are building websites etc.
I would recommend supporting certain countries if you have a targeted audience, such as the European Union or just the United States
Regarding the China talk, we have always required secondary checks with clients of China just to verify orders however MaxMind usually stop orders and require them to contact support to get it overridden.
We get a lot of clients from the United States and United Kingdom for dedicated servers for projects or start up companies that are building websites etc.
OldmanLearning
New Member
No , As much as possible no , Abusers always find a way to come in any way
Banning the whole country is not a good idea. It is very disrespectful and not a good idea. It should be handled case by case. Fraudulent orders will eventually come.
we do block the high risk countries and some selected countries we just refuse the orders due to abuse of service in past.
If 100% of the orders are fraud then what is the point in letting the orders through? The only reason we've blocked any countries from ordering from us is when 100% of the orders are fraud (that means that not a single order did not result in abuse, fraud, and/or chargeback and we have a very small number of countries that fall under this category). And it's not like "oh man, every order today from this country has used a stolen credit card/Paypal, better block them all", it's more like "wow, every order from this country since 2014 has used a stolen credit card/Paypal or resulted in a chargeback, better block them all".
The worst part is that we've made exceptions when people opened tickets claiming they are legit and we've manually approved those orders in the past but 100% of them ended up getting terminated for either spam, outbound DOS attacks, credit card chargebacks, or something else resulting in lost revenue.
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arussell
New Member
It's worth running orders through some kind of automated fraud checking. We've used MaxMind for years for this sort of thing. If you use WHMCS then there's built in support for this. It filters out the vast majority of fraudulent orders (though no automated system is going to be perfect).
vRozenSch00n
Active Member
Based on my experience of rejection, (mostly happened a couple of years back), I always ask a provider a simple question before I sign up for a service.
It's completely up to the company who are operating the business to decide whether they want to allow a particular region to buy their services or not.