Hi
Please could I ask if postmaster@ is set as a forwarder email account to another domain would cause the validation email from commodo through our account at resellerclub to be not received.
I have been communicating with resellerclub support since Monday, over a 3 year wildcard SSL, which the validation email from commodo is not been received and have just now been advised to change the forwarder account to an actual email account.
Previous validation emails for our other clients have not been an issue even though their postmaster@ is a forwarder.
Does this sound a reasonable support request to us.
I have in any event already started the request for email change, but we do not have control over their email services
Appreciate any thoughts you may have and if it does not work, how I might progress it, as its 3 days with no resolution.
Many thanks
John
Please could I ask if postmaster@ is set as a forwarder email account to another domain would cause the validation email from commodo through our account at resellerclub to be not received.
I have been communicating with resellerclub support since Monday, over a 3 year wildcard SSL, which the validation email from commodo is not been received and have just now been advised to change the forwarder account to an actual email account.
Previous validation emails for our other clients have not been an issue even though their postmaster@ is a forwarder.
Does this sound a reasonable support request to us.
I have in any event already started the request for email change, but we do not have control over their email services
Appreciate any thoughts you may have and if it does not work, how I might progress it, as its 3 days with no resolution.
Many thanks
John